Plugin Author
fscode
(@fscode)
Hi there!
This issue is not related to our plugin. Our plugin works as described below:
When you create a WordPress post the plugin gets the URL of the post and your custom message. Then, the plugin sends them to social networks. The plugin does not send the image to social networks. Social networks fetch the image of the post from the URL. If the image is not showing or showing differently, it means that there are connection issues between your website and social networks. Here are some of the common reasons:
- Check the OG tags of your website, especially og:image meta tag should have been included in the website. Firstly, Facebook tries to fetch images with this tag. If you do not have meta tags, you can enable the FS Poster option to add it for you: https://i.imgur.com/G2nmvlv.png
- Check if your website has an SSL issue. Social networks cannot access your website URL if there is an SSL problem.
- There's a timeout. For example, 10 seconds. If your website is loaded in more than 10 seconds, Social networks interrupt the query and give you a timeout error.
- Check the types and sizes of the featured image. Every social network has its own requirements. For instance, Facebook will not support it if you upload small images to your post.
You can debug your website URL from the link below:
https://developers.facebook.com/tools/debug/sharing/
Copy and paste the URL of your post. If Facebook cannot fetch the URL, it will give you the reason.
Best Regards,
FS Poster.
