Facebook Authentication process failed

  • Resolved Tony Hayes

    (@majick)


    4 years, 1 month ago

    On updating to the latest version, trying to authenticate with Facebook.
    After finishing Facebook dialogue and returned back to my website,
    it says I have a critical error on the site. Checking the logs for that
    return URL I see fatal error “call to undefined function jws_fetchUrl”.
    So it seems for me the plugin isn’t working any more.

Viewing 1 replies (of 1 total)
  • Plugin Author Sajid Javed

    (@sjaved)

    4 years ago

    Hi @majick,

    We have updated the plugin to the latest version with fixes to connection issues.

    Please make sure you are on 6.3.6, delete and connect the account again and clear the cache.

    Most of the time you don’t need to regenerate the shortcode but in case the above steps do not resolve the issue, please regenerate the shortcode and try again.

    Please do let us know if that’s still not working.

Viewing 1 replies (of 1 total)

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