Title: Facebook Authentication process failed
Last modified: May 6, 2022

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# Facebook Authentication process failed

 *  Resolved [Tony Hayes](https://wordpress.org/support/users/majick/)
 * (@majick)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/facebook-authentication-process-failed/)
 * On updating to the latest version, trying to authenticate with Facebook.
    After
   finishing Facebook dialogue and returned back to my website, it says I have a
   critical error on the site. Checking the logs for that return URL I see fatal
   error “call to undefined function jws_fetchUrl”. So it seems for me the plugin
   isn’t working any more.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Sajid Javed](https://wordpress.org/support/users/sjaved/)
 * (@sjaved)
 * [4 years ago](https://wordpress.org/support/topic/facebook-authentication-process-failed/#post-15650438)
 * Hi [@majick](https://wordpress.org/support/users/majick/),
 * We have updated the plugin to the latest version with fixes to connection issues.
 * Please make sure you are on 6.3.6, delete and connect the account again and clear
   the cache.
 * Most of the time you don’t need to regenerate the shortcode but in case the above
   steps do not resolve the issue, please regenerate the shortcode and try again.
 * Please do let us know if that’s still not working.

Viewing 1 replies (of 1 total)

The topic ‘Facebook Authentication process failed’ is closed to new replies.

 * ![](https://ps.w.org/easy-facebook-likebox/assets/icon-128x128.png?rev=2476598)
 * [Easy Social Feed - Social Photos Gallery and Post Feed for WordPress](https://wordpress.org/plugins/easy-facebook-likebox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-facebook-likebox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-facebook-likebox/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-facebook-likebox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-facebook-likebox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-facebook-likebox/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Sajid Javed](https://wordpress.org/support/users/sjaved/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/facebook-authentication-process-failed/#post-15650438)
 * Status: resolved