• Resolved brandecoded

    (@brandecoded)


    The Facebook Feed widget does not update live. The new posts don’t show up in the feed. It is still showing the old posts. The FB page has new posts added but the feed widget of EA doesn’t update.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @brandecoded ,

    First of all, I’m sorry to hear that you’re facing this issue. This Facebook Feed Update issue is actually happening for the Database cache in your website I believe.
    Can you please Install and active this Transient Cleaner plugin: https://ww.wp.xz.cn/plugins/artiss-transient-cleaner/

    After Install and activated, please go to Tools > Transient Cleaner and enable the Housekeep option top and set a time, Which is automatically launched each day same time and update your Facebook Feed .
    And then tick the “Remove all transients” and click Save Changes.

    Have a look of this screenshot: https://d.pr/i/FzRAAP

    Hope this will prevent the update issue of Facebook Feed that you’re facing.

    Let me know how it goes.
    Thanks!

    Thread Starter brandecoded

    (@brandecoded)

    Thanks for your response Abid,

    I did install it but still all the facebook posts are not showing, it’s showing selectively, skipping some posts.

    The issue is still prevailing, please help.

    Regards,
    Team Brandecoded

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @brandecoded ,

    That’s strange!
    Can you please create a support ticket with temporary admin access from here: https://wpdeveloper.net/support/new-ticket/

    Our Support Team will get back to you and resolve this issue for you!
    Thanks!

    Plugin Author Rafin

    (@rafinkhan)

    Hi @brandecoded,

    We have just released a new version of Essential Addons today. So, please update to the latest version 4.5.1. And, your issue should be resolved.

    Let me know how it goes. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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