Title: Facebook Pixel Integration Error
Last modified: May 13, 2024

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# Facebook Pixel Integration Error

 *  Resolved [macun](https://wordpress.org/support/users/macun/)
 * (@macun)
 * [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/)
 * Hello guys, really need some help with this.
 * Trying to connect my Facebook Pixel, for 3 days I have had a problem. In the 
   section on the Facebook Business Manager, when you want to input events, the 
   step before that is the “Activity Status”, when everything is good it’s a green
   color and you can proceed to the part to make events. I can’t proceed to that
   part, I tried like 100 times. This is the first time I have had a problem, in
   like 100% of cases this worked perfectly with previous websites that I managed.
   I did every step that I did in the past with other websites and never had an 
   issues.
 * For everytime I did this, the “Pixel Helper’ extension was on, and everytime 
   said that he can recognize my pixel, meaning that he was there and “live”. Talk
   to the people from Meta, they said that pixel is okay, meaning that he doesn’t
   have some errors from their side, like restriction or something similar. Also
   tried to make another pixel for safe measures, but every pixel just didn’t let
   me proceed that step on Facebook Event Manager.
 * There are no ad blockers on my Chrome or similar, and all third party is allowed
   on the browser. And always cleared my caches form site.
 * Trying to solve this for like 3 days, but really I don’t have any solutions more,
   you guys are my last option.
 * Here is the link where I put my images [https://photos.app.goo.gl/5Kq5vgWZLkNG2tFq9](https://photos.app.goo.gl/5Kq5vgWZLkNG2tFq9)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffacebook-pixel-integration-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/#post-17753655)
 * We have a private conversation about this on our own channels already. The pixel
   is not fired on the site. Our default code is not present on the current version
   of the site, and there is a Meta warning about the pixel ID not being found. 
   I asked a few questions:
    1. Is the pixel ID added inside the plugin?
    2. Do you have other pixel related code on the site?
    3. Do you see the issue when replacing this pixel ID with a different one?
    4. Can you do a short test with a different theme?
 *  Thread Starter [macun](https://wordpress.org/support/users/macun/)
 * (@macun)
 * [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/#post-17753711)
 * Yes I just saw one of your support answering in my email. Really don’t know I
   did the all steps like everytime, but this time just doesn’t work.
    1. Yes it’s inside for sure.
    2. No, nothing at all, just one pixel though your plugin.
    3. Yes I have like 3 new Pixels that I tried this days, everytime “Pixel Helper”
       saw plugin like he is there, but, still having that error.
    4. I can try, I’m using Astra, never had this issues in the past. Literally done
       the same with previous websites, identical plugins across all websites, everything
       is the same and never had this problem.
 * Edit: Changed the theme and still the same error
    -  This reply was modified 2 years ago by [macun](https://wordpress.org/support/users/macun/).
 *  Thread Starter [macun](https://wordpress.org/support/users/macun/)
 * (@macun)
 * [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/#post-17755369)
 * Can someone help me? No one on the email is answering the whole day, please.
 *  Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * (@pixelyoursite)
 * [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/#post-17762100)
 * I can suggest debugging in the old fashion way:
    1. Replace the theme with a default one.
    2. Disable all plugins except ours. Clear server caches.
    3. Test in incognito mode. If the pixel is fired, enable the theme and check again.
       If it works, enable plugins one by one until you discover witch one creates 
       the conflict.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Facebook Pixel Integration Error’ is closed to new replies.

 * ![](https://ps.w.org/pixelyoursite/assets/icon-256x256.jpg?rev=3178123)
 * [PixelYourSite - Your smart PIXEL (TAG) & API Manager](https://wordpress.org/plugins/pixelyoursite/)
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 * 4 replies
 * 2 participants
 * Last reply from: [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/facebook-pixel-integration-error/#post-17762100)
 * Status: resolved