Title: Facebook Plug-in Access Code issue
Last modified: September 29, 2022

---

# Facebook Plug-in Access Code issue

 *  Resolved [hnichols0813](https://wordpress.org/support/users/hnichols0813/)
 * (@hnichols0813)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/facebook-plug-in-access-code-issue/)
 * I am trying to update a feed for a facebook page on our site and when I attempt
   to debug our Access Code I receive the following message: Error validating access
   token: The session has been invalidated because the user changed their password
   or Facebook has changed the session for security reasons.
 * What are next steps?

Viewing 1 replies (of 1 total)

 *  Plugin Support [slickchris](https://wordpress.org/support/users/slickchris/)
 * (@slickchris)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/facebook-plug-in-access-code-issue/#post-16055025)
 * Hi [@hnichols0813](https://wordpress.org/support/users/hnichols0813/),
 *  This is common practice coming from FB. They will invalidate an access token
   if there’s been a pw change or for any other misc security reasons. You will 
   need to reacquire a new FB access token & create a new shortcode.
 * To resolve this, first please make sure that this criteria has been met:
 * 1) You are running the latest version of the free, Feed Them Social plugin (currently
   v3.0.1) as there have been many connectivity issues resolved with this update.
 * 2) The FB Page that you wish to display must be a FB Business Page (it can not
   be a personal, event, group or community page).
 * 3) You must have admin privileges for the FB Business Page.
 * Once that criteria has been met, in your WordPress dashboard, go to Feed Them
   > Facebook Options, click the FB banner/button making sure that you are logging
   in through your personal FB account (not the FB Business Page) as the prompts
   will bring up all of your managed FB Pages. Check the FB Page you wish to display.
   When the prompts return you to WP, click on the banner for the FB Page and then
   click the ‘Save’ button that appears. Proceed to Feed Them > Settings to generate
   a new FB shortcode. Then you can replace your old shortcode with the new shortcode,
   and after you update/publish, clear the FTS cache so that the changes can take
   effect.
 * Best regards,
    The SlickRemix Team

Viewing 1 replies (of 1 total)

The topic ‘Facebook Plug-in Access Code issue’ is closed to new replies.

 * ![](https://ps.w.org/feed-them-social/assets/icon-256x256.jpg?rev=998039)
 * [Feed Them Social - Social Media Feeds, Video, and Photo Galleries](https://wordpress.org/plugins/feed-them-social/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/feed-them-social/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/feed-them-social/)
 * [Active Topics](https://wordpress.org/support/plugin/feed-them-social/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/feed-them-social/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/feed-them-social/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [slickchris](https://wordpress.org/support/users/slickchris/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/facebook-plug-in-access-code-issue/#post-16055025)
 * Status: resolved