Title: Facebook Sync Error
Last modified: April 11, 2018

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# Facebook Sync Error

 *  Resolved [sjmorris](https://wordpress.org/support/users/sjmorris/)
 * (@sjmorris)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/facebook-sync-error/)
 * I am getting the following error when trying to sync events from FB:
 * > Trying to sync events for (redacted) returned an error: Please reduce the amount
   > of data you’re asking for, then retry your request
 * Is there a way to limit the total number of records being retrieved at once?
    -  This topic was modified 8 years, 1 month ago by [sjmorris](https://wordpress.org/support/users/sjmorris/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10171203)
 * I’ve never before encountered this situation 🙂
    It has nothing to do with the
   number of events (I already use paging as advised by FB). See this thread: [https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit](https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit)
   There’s one person there that needed to open a bug report at facebook, so you
   might want to do the same. FYI, for your bug report: I use the next php api call
   for a page of results: `$response = $request->getGraphEdge(); // this gets a 
   page of results`
 * I can’t really use until/since as limiters, that would potentially not solve 
   the problem (based on number of events).
 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [8 years ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10249167)
 * Untested, but see/try this: [https://www.e-dynamics.be/wordpress/my-facebook-access-token-stopped-working/](https://www.e-dynamics.be/wordpress/my-facebook-access-token-stopped-working/)
 *  Thread Starter [sjmorris](https://wordpress.org/support/users/sjmorris/)
 * (@sjmorris)
 * [8 years ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10249871)
 * Hi,
 * I’ve tried recreating my app, the fix suggested by Franky [@liedekef](https://wordpress.org/support/users/liedekef/)
   above, and I’m still getting the error. Facebook will not help me.
 * Is there a config option I can use to reduce the number of calls manually? My
   site is crippled without a fix.
 * Thanks!
 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [8 years ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10249909)
 * Facebook is very uncooperative in this regard. Many people around the workd are
   complaining. So you need to ask them for help/assistance. If it doesn’t get fixed
   soon, I’ll discontinue the plugin.
 *  [LateModelRcr24](https://wordpress.org/support/users/latemodelrcr24/)
 * (@latemodelrcr24)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10368315)
 * Syncing is working again as of June 5th, 2018.
 *  Thread Starter [sjmorris](https://wordpress.org/support/users/sjmorris/)
 * (@sjmorris)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10436466)
 * Hi,
 * Syncing seems to be accessible again, however this error is still being thrown:
 * > Trying to sync events for <pagetitle>Graph returned an error: Please reduce
   > the amount of data you’re asking for, then retry your request
 * Any further suggestions? Anything you can offer would be appreciated!
    -  This reply was modified 7 years, 11 months ago by [sjmorris](https://wordpress.org/support/users/sjmorris/).
 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10436832)
 * Most likely a fb bug. Limits should be done automatically by their systems (I
   take care of looping through the pages of result). Google on the error and you’ll
   see … example: [https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit](https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit)
   
   So contact FB I’d say (but don’t get your hopes up).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Facebook Sync Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eme-sync-facebook-events.svg)
 * [EME Sync Events](https://wordpress.org/plugins/eme-sync-facebook-events/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eme-sync-facebook-events/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eme-sync-facebook-events/)
 * [Active Topics](https://wordpress.org/support/plugin/eme-sync-facebook-events/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eme-sync-facebook-events/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eme-sync-facebook-events/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Franky](https://wordpress.org/support/users/liedekef/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-error/#post-10436832)
 * Status: resolved