Faceing issue while updating any setting

Resolved krishnag
(@krishnag)

1 year, 1 month ago

I am facing some unknow issue on our website banglahunt.com

while clicking enable quick cloud , getting two error – Failed to communicate with QUIC.cloud server: Unknown error: unknown [server] https://wpapi.quic.cloud [service] tool/wp_rest_echo

our WP REST API seems blocked our QUIC.cloud server calls.

and when i am updating any setting, it is going to revert back to old setting

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support litetim
(@litetim)

1 year, 1 month ago

@krishnag
We are sorry for the problems you are facing.
Let’s start with adding Server IP to the setting: https://docs.litespeedtech.com/lscache/lscwp/general/#server-ip with your server IP, not your CF IP.

Thread Starter krishnag
(@krishnag)

1 year, 1 month ago

nothing is saving in litespeed plugin setting, when i tried to save, it show that it is saved, but when i refresh, it’s shows nnothing is saved

Plugin Support litetim
(@litetim)

1 year, 1 month ago

@krishnag
Yeah! I was looking into server error and ignored the save problem.
There are a few things you can try:

Please look into this topic: https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#unable-to-save-changes-in-wp-admin might help you resolve the issue.

You can check if there are errors thrown when saving LSC settings. Please enable debugging logging in LSC: https://docs.litespeedtech.com/lscache/lscwp/toolbox/#debug-settings-tab.

Then you can try resetting LSC settings and importing them again.
Start with saving LSC settings, from: https://docs.litespeedtech.com/lscache/lscwp/toolbox/#importexport-tab
Then click on Reset Settings
Import your current settings and let’s see if it’s working.

Thread Starter krishnag
(@krishnag)

1 year, 1 month ago

when we are saving any setting it is not working, it’s going to revert back, also

while clicking enable quick cloud , getting two error – Failed to communicate with QUIC.cloud server: Unknown error: unknown [server] https://wpapi.quic.cloud [service] tool/wp_rest_echo

our WP REST API seems blocked our QUIC.cloud server calls.

Plugin Support litetim
(@litetim)

1 year, 1 month ago

My above answer is for fixing the save issue. Are you able to resolve that?
Then we can look into QC connect issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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