Fail to login | ww.wp.xz.cn

Resolved msdesignfoto
(@msdesignfoto)

2 years, 2 months ago

Hello!

Sometimes I have issues when logging in my wp-admin. The plugin makes the reCaptcha verification and asks me to answer a question. 5+9, 7+9, etc..

Whatever I type in, it doesn’t let me login. Like if I were using an incorrect password. Which I am sure I was not.

I went to disable the plugin to login without that extra step, but now I don’t know if the issue is from your plugin or Wordfence (I had to disable it too).

Thanks for the help

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author WebFactory
(@webfactory)

2 years, 2 months ago

Hi,
Having 2 very similar plugins active (such and Wordfence and ours) is never a good idea. Exactly for the possibility of problems like you described 🙁 It’s not possible to debug who did what because 2 plugins are guarding the login form. Add a some caching issues to the mix and it becomes truly insolvable 🙁 I’d suggest keeping just one plugin, whichever feels best for you.

Thread Starter msdesignfoto
(@msdesignfoto)

2 years, 2 months ago

Ok thank you, I will do that!

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: msdesignfoto
Last activity: 2 years, 2 months ago
Status: resolved