Title: Failed: Can’t access source
Last modified: October 13, 2024

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# Failed: Can’t access source

 *  Resolved [tony.localword](https://wordpress.org/support/users/tonylocalword/)
 * (@tonylocalword)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/)
 * I’m trying to migrate from nexcess to a test site on my vps on liquid web. I 
   have successfully used this plugin in the past to do the exact same migration.
   However, this time it fails because “can’t connect to source” even though I kicked
   off the job from the source site.
 * support at nexcess said the logs seems to show a mod security issue so they modified
   the modsec rules but it still failed. Sometimes some of the files are actually
   moved before it fails.
 * Support noticed that the plugin was making requests from several IP’s and wasn’t
   sure if that was causing issues, even though they whitelisted them.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [saisanjayg](https://wordpress.org/support/users/saisanjayg/)
 * (@saisanjayg)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18070477)
 * Hey Tony,
 * Can you send us the URL of the source site at support[@]migrateguru[.]com? We
   will help review what is causing this issue.
 *  Thread Starter [tony.localword](https://wordpress.org/support/users/tonylocalword/)
 * (@tonylocalword)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18072649)
 * Just sent you the URL. Thanks.
 *  Plugin Support [saisanjayg](https://wordpress.org/support/users/saisanjayg/)
 * (@saisanjayg)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18074282)
 * Hey Tony,
 * We have identified a few of our requests getting blocked on our MalCare firewall
   and made changes to avoid this. 
   Can you retry the migration now?
 *  Thread Starter [tony.localword](https://wordpress.org/support/users/tonylocalword/)
 * (@tonylocalword)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18075550)
 * Yes, it works now, thank you!
 *  Plugin Support [saisanjayg](https://wordpress.org/support/users/saisanjayg/)
 * (@saisanjayg)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18076764)
 * Hey Tony,
   Glad to know!Feel free to write to us at support[@]migrateguru[.]com
   if you need any more help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Failed: Can’t access source’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [saisanjayg](https://wordpress.org/support/users/saisanjayg/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/failed-cant-access-source/#post-18076764)
 * Status: resolved