Title: Failed to Validate the API
Last modified: September 5, 2021

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# Failed to Validate the API

 *  Resolved [hamdan7282](https://wordpress.org/support/users/hamdan7282/)
 * (@hamdan7282)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/failed-to-validate-api/)
 * Hi there
 * I am using the exact IP address assigned to my site on litespeed shared hosting
   panel. But still getting this error: [Screenshot](https://i.imgur.com/6WoV6Lq.png)
 * I have got no plugin interference, no security to my site, no restrictions. Permalinks
   and Everything is up to the [documentation](https://quic.cloud/docs/troubleshooting/verify-wordpress-rest-api-is-active/#diagnosing-a-problem)
   of quic.cloud
 * I have also removed the domain from QC dashboard then from LSCWP —> General ,
   re-generated the domain key , then tried to link up again… But all in vain
 * My LightSpeed Report number is: **QGJXBTZX**
 * Thanks
    Looking Forward
    -  This topic was modified 4 years, 8 months ago by [hamdan7282](https://wordpress.org/support/users/hamdan7282/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailed-to-validate-api%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/failed-to-validate-api/#post-14841008)
 * Hi,
 * please try follow this [procedure](https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#unable-to-save-changes-in-wp-admin)
 * Best regards,
 *  Thread Starter [hamdan7282](https://wordpress.org/support/users/hamdan7282/)
 * (@hamdan7282)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/failed-to-validate-api/#post-14841809)
 * Hi there,
    Thanks for your kind response [@qtwrk](https://wordpress.org/support/users/qtwrk/)
 * With due respect, I am also getting few issues, like:
    1. Kindly Help me to finish the CDN setup: [Image-1](https://i.imgur.com/YpFlKOB.png)
    2. I tried to add CNMAE records, such as my domain name without wwww, I got these
       two errors: [Image-2](https://i.imgur.com/AA2JTsq.png)
 * Looking Forward
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/failed-to-validate-api/#post-14843568)
 * Hi,
 * unfortunately your current set up won’t work with cPanel , as your 2nd screenshot,
   cPanel does not allow CNAME to be set on root domain
 * you will need to either , change the site domain to [http://www.domain.com](http://www.domain.com),
   or change the DNS provider to QC DNS
 * Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Failed to Validate the API’ is closed to new replies.

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## Tags

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 * [cdn](https://wordpress.org/support/topic-tag/cdn/)
 * [lite](https://wordpress.org/support/topic-tag/lite/)
 * [QUIC](https://wordpress.org/support/topic-tag/quic/)

 * 3 replies
 * 2 participants
 * Last reply from: [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/failed-to-validate-api/#post-14843568)
 * Status: resolved