Title: FAILS Backing Up ONLY Plugin Folder Last modified: July 22, 2021 --- # FAILS Backing Up ONLY Plugin Folder * Resolved [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/) * UpDraftPlus will work ONLY if I uncheck Plugins to backup. * Backup Success Log when backing up everything EXCEPT Plugins. [https://pastebin.com/c2Txjtah](https://pastebin.com/c2Txjtah) * Backup FAILED Log when ONLY backing up the Plugin folder. [https://pastebin.com/4i5KFtmR](https://pastebin.com/4i5KFtmR) * Plugin Count: 20 * BTW: The Plugins Count NEVER Resolves. It ALWAYS says calculating. * Total (uncompressed) on-disk data: N.B. This count is based upon what was, or was not, excluded the last time you saved the options. * Plugins: calculating… count Themes: 24.8 MB count Uploads: 53.2 MB count Others: 161.9 MB count` * Richard * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffails-backing-up-only-plugin-folder%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/2/?output_format=md) [3](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/3/?output_format=md) [→](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/2/?output_format=md) * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14692410) * Hi Richard, * Does the backup succeeds if you backup the plugins only? * Thanks, Bryle * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14694056) * No it fails, I stated that above and provided the log file. * > Backup FAILED Log when ONLY backing up the Plugin folder. > [https://pastebin.com/4i5KFtmR](https://pastebin.com/4i5KFtmR) * Also, notice (see my previous comment) the Plugins Count NEVER Resolves. It ALWAYS says calculating. * Thanks, Richard * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14696920) * Hi Richard, * Can you ask your host to check the PHP error log and check if they see any error around the time the backup is running? Can you also if they are able to increase your server I/O limit, maximum_execution_time and site memory? I believe it has something to do with your server resources. * Thanks, Bryle * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14697073) * Yes, I already checked that and there are no PHP errors. * I am the admin for the server and I watched the available resources while UpDraftPlus was running and there were no unusual spikes or high activity that would have limited the UpDraftPlus from running. * The maximum_execution_time, and site memory settings are fine and their values are in the log files. Have you looked at them?? * The Plugin count was finally resolved. * Plugins: 73.8 count Themes: 24.8 MB count Uploads: 53.2 MB count Others: 161.9 MB count * Again, everything backs up successfully WITHOUT the Plugins selected. If I select to backup everything, everything FAILS. If I select to back up ONLY Plugins it FAILS. * Richard * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14702671) * Any idea why this is failing to backup Plugins? I have 2 sites where the same exact thing is happening. * Richard * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14704543) * Hi Richard, * Please can you try to re-install the plugin? Then run a new backup? Also, try using a different browser or incognito mode? See if makes a difference please. * Thanks, Bryle * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14706508) * Yes, I did that. * Before I ran the UpDraftPlus backups. I deleted the UpDraftPlus plugin and the UpDraftPlus backup folder where the temp files are written during the backup. I reinstalled the UpDraftPlus plugin and the log files above are from those backups after reinstalling the plugin. * Remember the UpDraftPlus plugin backs up everything EXCEPT the Plugins. If Plugins are selected to be backed up the WHOLE backup fails, nothing is backed up. If I deselect Plugins to backup it works. * That answers your question about the browser. As my scheduled automatic backups fail too, which are “not running” in a browser, like when I manually test the backups. So this is not a browser issue. * Why does selecting Plugins to backup cause UpDraftPlus to Fail? * Richard * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14710848) * Do you have any idea why UpdraftPlus is failing to backup Plugins? I have 2 sites where the same exact thing is happening. * Richard * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14714038) * Hi Richard, * Can you share to us the latest backup log, please? I will consult my colleague. * Thanks, Bryle * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14715202) * Are you Serious!? The log file link is in the FIRST Post!! How many times have I said that? Now I have to wait another 24-48 hours again to get an answer for something I already gave you!? * I don’t mean to be rude. The back up consistently fails every time. I provided the log file in the FIRST POST to save time so you didn’t have to ask for it. * Richard * [shandot](https://wordpress.org/support/users/shandot/) * (@shandot) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14716981) * Also having the exact same error with plugins * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14717701) * Hi, * Apologies. I though there were changes with the settings since the first post. * I will ask my colleague to check on this. * Thanks, Bryle * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14717744) * Ok, no worries mate, yes no changes were necessitated as I had prior to posting tried all your suggestions out of habit. * I like your plugin and I am anxiously looking to figure out what the problem is. I appreciate your help mate. * Richard * Thread Starter [opensideproject](https://wordpress.org/support/users/opensideproject/) * (@opensideproject) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14725085) * Have you spoken to your colleague? * Do you have an update why UpdraftPlus is failing to backup Plugins? * I have 2 sites where the same exact thing is happening. * Richard * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [4 years, 10 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/#post-14729316) * Hi Richard, * Sorry, I will check again with my colleague. * Thanks, Bryle Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/2/?output_format=md) [3](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/3/?output_format=md) [→](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/2/?output_format=md) The topic ‘FAILS Backing Up ONLY Plugin Folder’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 32 replies * 5 participants * Last reply from: [opensideproject](https://wordpress.org/support/users/opensideproject/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/fails-backing-up-only-plugin-folder/page/3/#post-14908195) * Status: resolved