Title: False orders
Last modified: July 14, 2022

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# False orders

 *  Resolved [Amibe Websites](https://wordpress.org/support/users/amibe/)
 * (@amibe)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/false-orders/)
 * I have a serious concern with this plugin when configured a certain way.
 * When the _Validation Trigger Point_ setting is set to _**Before** submit order
   to payment gateway_ there are false orders being created with certain gateways.
   With these gateways, and FraudLabs is turned off (or testing **After** submit
   order to payment gateway), there is no order created until the gateway returns
   a successful payment.
 * With the _**Before** submit order to payment gateway_ setting, an order is created
   with a **Processing** status… this results in orders being fulfilled without 
   there actually being a payment. This is a very costly error.
 * Please review this with urgency – not only have my client’s lost money and faith
   in this Fraud solution, they’re starting to loose faith in WordPress as a solution.

Viewing 1 replies (of 1 total)

 *  Plugin Author [fraudlabspro](https://wordpress.org/support/users/fraudlabspro/)
 * (@fraudlabspro)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/false-orders/#post-15823385)
 * Some payment gateway may act differently. Can you list out the payment gateway
   name with your transaction IDs?
 * Please send these details to support [at] fraudlabspro [dot] com.

Viewing 1 replies (of 1 total)

The topic ‘False orders’ is closed to new replies.

 * ![](https://ps.w.org/fraudlabs-pro-for-woocommerce/assets/icon-128x128.png?rev
   =2121881)
 * [FraudLabs Pro for WooCommerce](https://wordpress.org/plugins/fraudlabs-pro-for-woocommerce/)
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 * [Active Topics](https://wordpress.org/support/plugin/fraudlabs-pro-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fraudlabs-pro-for-woocommerce/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [fraudlabspro](https://wordpress.org/support/users/fraudlabspro/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/false-orders/#post-15823385)
 * Status: resolved