Title: Fatal Error
Last modified: August 30, 2016

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# Fatal Error

 *  Resolved [tulikaj](https://wordpress.org/support/users/tulikaj/)
 * (@tulikaj)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-1744/)
 * When I enable the plugin, the website crashes and goes white (only the front 
   end). I’ve managed to diagnose the problem but I’m not sure how to fix it. Below
   is the error message I receive.
 * Fatal error: Cannot redeclare live_stats() (previously declared in /home/allied/
   public_html/index.php:18) in /home/allied/public_html/wp-content/plugins/wysija-
   newsletters/index.php on line 60
 * Please help!
    Thanks
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-1744/#post-6395161)
 * Can you please deactivate, delete and install MailPoet again?
 * By the way, do you happen to know your PHP version?
 *  Thread Starter [tulikaj](https://wordpress.org/support/users/tulikaj/)
 * (@tulikaj)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-1744/#post-6395164)
 * That worked perfectly! I was a bit hesitant to do that because I thought I would
   have to set everything up again but it even maintained all my settings and data.
 * Also we’re using PHP 5.3.29
 * Thanks so much 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [tulikaj](https://wordpress.org/support/users/tulikaj/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-1744/#post-6395164)
 * Status: resolved