Fatal error

  • SWPSales

    (@swpsales)


    15 years, 8 months ago

    I am using the Coraline theme. I have successfully been running my site for 2 weeks now with no issues. Today, all of a sudden I went to swpsales.com (my website) and many fatal errors began to occur. First it was with a plugin. I disabled my plug-ins through my hosting file manager by renaming it to .bak once my plugins were disabled the site worked but very slowly until eventually a theme error occured and now it has switched to

    Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\6412857\html\wp-includes\formatting.php on line 29

    I noticed when my site worked for a few moments that a theme upgrade was available for coraline. I tried to download the upgrade but the theme error occured while attempting to do that.

    Can someone please help me with this issue as it is a company site and I need to resolve the issue asap.

    Thanks in advance for your time and consideration.

Viewing 14 replies - 1 through 14 (of 14 total)
  • aphill70

    (@aphill70)

    15 years, 8 months ago

    A couple initial thoughts.

    1. Have you contacted your host provider to double check that it isn’t a server issue causing these problems?

    2. Typically I have received the time out error when i have too many posts and am trying to parse them for some reason or another.

    3. Could you possible have been hacked or had some bad code introduced to your site.

    For further help it might be useful to provide the site url.

    Samuel B

    (@samboll)

    15 years, 8 months ago

    1. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M try 128M:
    memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)

    2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 128M

    3. Try adding this line to your wp-config.php file:
    Increasing memory allocated to PHP
    define(‘WP_MEMORY_LIMIT’, ‘128M’);

    4. Talk to your host.

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    aphill70 thanks for your prompt reply!

    Yes I did contact my host provider and they said it was within my wordpress site.

    I only have 2 posts yet I have 10 pages

    I am not very proficient at coding so I stayed away from the editor.

    I have set up a forward for my site http://www.swpsales.com to go to the older site as people need to access the information….

    Much information is leading to modifying either my PHP.ini or .htaccess to increase the memory limit.

    I cannot find my php.ini and how do i create an ht.access file?

    Samuel B

    (@samboll)

    15 years, 8 months ago

    this would be easiest

    Try adding this line to your wp-config.php file:
Increasing memory allocated to PHP
define('WP_MEMORY_LIMIT', '128M');

    right after opening php tag

    aphill70

    (@aphill70)

    15 years, 8 months ago

    What is the url for your wordpress?

    What you describe shouldn’t to my knowledge be causing a time out error

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    http://www.swpsales.com is my URL

    check out the error code now

    aphill70

    (@aphill70)

    15 years, 8 months ago

    It currently appears to load correctly…

    Did you increase the memory as recommended by Samuel B?

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    Yes I did, and I contacted my hosting service and they fixed a few things. For some reason I cannot access my wp-admin page. That is not a memory issue is it?

    aphill70

    (@aphill70)

    15 years, 8 months ago

    I just went to http://www.swpsales.com/wp-admin and it loaded the login page like its supposed to. So maybe that is fixed as well.

    However the site runs really slow do you have any plugins running?

    It just doesn’t seem to me that a wordpress install with 10-20 posts/pages should run that slow in fact your site is running slower than a site i work on that has 1500 posts/pages and some really memory heavy scripts.

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    It worked for 5 minutes and now it’s back to producing errors.

    The only plug-ins I have running are a hit counter and a simple image widget….that’s it! I am really starting to get frustrated!

    Is it a wordpress issue? Or do you think it’s hosting?

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    Oh yeah….there is a theme update. If I proceed with a theme update when the site is finally working will I loose links and formatting within my pages, posts and widgets?

    Samuel B

    (@samboll)

    15 years, 8 months ago

    it looks to me as if there are too many redirects going on
    do you use a permalink structure other than default as I see you are on a windows server

    aphill70

    (@aphill70)

    15 years, 8 months ago

    An update to your theme won’t affect your content unless you have hard coded it into the theme. so as long as all your content is controlled from the admin it shouldn’t affect your formatting.

    If you are using a Windows server I might recommend if possible changing to an Apache server. To my knowledge GoDaddy is pretty good about letting you switch hosting technologies.

    Thread Starter SWPSales

    (@swpsales)

    15 years, 8 months ago

    Samuel,

    I tried to alter the permalink structure for SEO optimization by downloading the SEO all in one plugin. When I went to a custom permalink structure like /%post_name%/ I would get an error on the page….so I had to convert back to default. I tinkered with permalinks about a week ago but didn’t make any redirections or hard code any changes.

    Although permalinks were the last thing I was working on that could have caused this issue. If I had of messed something up the site would have been down immediately…..I posted a new page last night when it was working fine.

    Is there a diagnostic tool to check for to many redirects or permalink issues?

Viewing 14 replies - 1 through 14 (of 14 total)

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