Hey @nkdesigns,
this error usually indicates that PHP version of your WordPress environment is lower than 5.4. We do indicate in the plugin description that this is the lowest version of PHP we support.
Note that version 5.3 had end-of-life over two years ago, so our recommendation would be to upgrade. If your WordPress is hosted by a third-party, you need to contact them about the upgrade.
HTH
@alexacrm
Hi,
Thank you for getting back to me regarding this issue. I have installed it on another WordPress installation which has php 5.4.16. The plugin installed and activated successfully. I also established a successful connection with our on premise CRM 2011 system.
Thank you for your help. 🙂
Hello again,
I’m struggling in activating the plugin. I get a different error message this time.
Fatal error: Uncaught exception ‘RuntimeException’ with message ‘Failed to start the session: already started by PHP.’ in /var/www/html/wptest/wp-content/plugins/integration-dynamics/vendor/symfony/http-foundation/Session/Storage/NativeSessionStorage.php:130 Stack trace: #0 /var/www/html/wptest/wp-content/plugins/integration-dynamics/vendor/symfony/http-foundation/Session/Session.php(71): Symfony\Component\HttpFoundation\Session\Storage\NativeSessionStorage->start() #1 /var/www/html/wptest/wp-content/plugins/integration-dynamics/core.php(151): Symfony\Component\HttpFoundation\Session\Session->start() #2 /var/www/html/wptest/wp-content/plugins/integration-dynamics/integration-dynamics.php(73): require_once(‘/var/www/html/w…’) #3 /var/www/html/wptest/wp-admin/includes/plugin.php(1882): include(‘/var/www/html/w…’) #4 /var/www/html/wptest/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘integration-dyn…’) #5 {main} thrown in /var/www/html/wptest/wp-content/plugins/integration-dynamics/vendor/symfony/http-foundation/Session/Storage/NativeSessionStorage.php on line 130
My PHP version is 5.4.16
Any help again would be much appreciated.
Thanks
Hi @nkdesigns
We’ve updated the session module and apparently there’s a conflict with one of the active plugins in your WordPress installation. We’ve released a patch 1.1.32.1 that should mitigate this problem.
Thanks
Hi,
That did the trick!
I have now activated the plugin with no fatal error warnings.
Thank you