Title: Fatal error
Last modified: November 17, 2020

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# Fatal error

 *  Resolved [Frogger](https://wordpress.org/support/users/engenheirouva/)
 * (@engenheirouva)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3687/)
 * I got that error:
    An error of type E_COMPILE_ERROR was caused in line 70 of 
   the file /home/d0o23l3vjg45/public_html/wp-content/plugins/contact-form-7/wp-
   contact-form-7.php. Error message: require_once(): Failed opening required ‘/
   home/d0o23l3vjg45/public_html/wp-content/plugins/contact-form-7/load.php’ (include_path
   =’.:/opt/alt/php72/usr/share/pear’).
 * If I inactive plugin and website is working but I do need the contact form.
 * 1. Anyone knows how to fix that issue?
 * 2. If I delete contact form plugin than upload again it saves my old forms?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3687/#post-13673017)
 * Hello [@frogger](https://wordpress.org/support/users/frogger/),
 * I will try to answer your two doubts and hope with it, you can solve the problem:
 * 1. It is possible that one of the files in the plugin is corrupt. My recommendation
   is that you try to reinstall the plugin manually from the Plugins panel. Please
   DO NOT REMOVE THE CURRENT CONTACT FORM 7 INSTALLATION, just disable it, otherwise
   you will lose your forms. To make a manual reinstallation of CF7:
 * a. Download the plugin zip file from [Contact Form 7 plugin page](https://wordpress.org/plugins/contact-form-7/).
   
   b. Go to your **Dashboard > Plugins > Add new > Upload Plugin** y select the 
   file you downloaded in the step above. Then, click the button **Install now**.
   c. You should see a message telling you that “_This plugin is already installed._“.
   Click the button **Replace current with uploaded** to complete the reinstallation
   of CF7. Then, click the button **Activate Plugin** and check if your form is 
   working.
 * 2. If you delete Contact Form 7 from **Dasboard > Plugins**, you will lose all
   your forms, as CF7 runs a cleanup of their data in the database. Please do not
   do this if you do not want to lose your forms.
 * Best regards,
    Yordan.
 *  Thread Starter [Frogger](https://wordpress.org/support/users/engenheirouva/)
 * (@engenheirouva)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3687/#post-13677870)
 * That worked just fine.
 * Thank you so much for the help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal error’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Frogger](https://wordpress.org/support/users/engenheirouva/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3687/#post-13677870)
 * Status: resolved