Title: Fatal Error
Last modified: January 23, 2021

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# Fatal Error

 *  Resolved [squeak24](https://wordpress.org/support/users/squeak24/)
 * (@squeak24)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3753/)
 * Hi
 * When I add the shortcode to my privacy page when I try and update the page it
   says I have a fatal error. However, it publishes it OK.
 * When I try and enter the privacy page to edit it, I get a fatal error, I can’t
   open it. The only way to open is to disable oik or cookie-cat.
 * Any idea what is going wrong?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [squeak24](https://wordpress.org/support/users/squeak24/)
 * (@squeak24)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3753/#post-13948325)
 * This is the PHP error I get:
 * `Fatal error: Uncaught Error: Call to undefined function simplexml_load_file()
   in /var/www/html/wp-content/plugins/cookie-cat/shortcodes/cookie-cat.php:178 
   Stack trace: #0 /var/www/html/wp-content/plugins/cookie-cat/shortcodes/cookie-
   cat.php(216): cookie_cat_info_defaults() #1 /var/www/html/wp-content/plugins/
   oik/libs/oik-shortcodes.php(229): cookie_cat() #2 /var/www/html/wp-includes/shortcodes.
   php(343): bw_shortcode_event() #3 [internal function]: do_shortcode_tag() #4 /
   var/www/html/wp-includes/shortcodes.php(218): preg_replace_callback() #5 /var/
   www/html/wp-includes/class-wp-hook.php(287): do_shortcode() #6 /var/www/html/
   wp-includes/plugin.php(212): WP_Hook->apply_filters() #7 /var/www/html/wp-includes/
   rest-api/endpoints/class-wp-rest-posts-controller.php(1722): apply_filters() #
   8 /var/www/html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.
   php(505): WP_REST_Posts_Controller->prepare_item_fo in /var/www/html/wp-content/
   plugins/cookie-cat/shortcodes/cookie-cat.php on line 178`
 *  Thread Starter [squeak24](https://wordpress.org/support/users/squeak24/)
 * (@squeak24)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3753/#post-13949304)
 * OK, I fixed it, I didn’t have SimpleXML installed

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error’ is closed to new replies.

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## Tags

 * [cookies](https://wordpress.org/support/topic-tag/cookies/)
 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 2 replies
 * 1 participant
 * Last reply from: [squeak24](https://wordpress.org/support/users/squeak24/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3753/#post-13949304)
 * Status: resolved