Fatal error

Resolved hasseandre
(@hasseandre)

3 years, 11 months ago

HI.
I have an issue on a live site, and get a fatal error when i try to add a product to cart, i also get a fatal error when i try to open the cart page.

I have try to deactivate plugins to see if there is some problems here, but that don’t seems to be the problem.

The error log
==================
En feil av typen E_ERROR ble forårsaket i linje 346 i filen /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php. Feilmelding: Uncaught TypeError: array_map(): Argument #2 ($array) must be of type array, int given in /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:346
Stack trace:
#0 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(346): array_map()
#1 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(850): WC_Cart_Totals->get_shipping_from_cart()
#2 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(144): WC_Cart_Totals->calculate_shipping_totals()
#3 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(134): WC_Cart_Totals->calculate()
#4 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1398): WC_Cart_Totals->__construct()
#5 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractCartRoute.php(166): WC_Cart->calculate_totals()
#6 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractCartRoute.php(69): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractCartRoute->calculate_totals()
#7 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api/class-wp-rest-server.php(1143): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractCartRoute->get_response()
#8 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api/class-wp-rest-server.php(990): WP_REST_Server->respond_to_request()
#9 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api.php(519): WP_REST_Server->dispatch()
#10 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api.php(2868): rest_do_request()
#11 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Assets/AssetDataRegistry.php(317): rest_preload_api_request()
#12 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(40): Automattic\WooCommerce\Blocks\Assets\AssetDataRegistry->hydrate_api_request()
#13 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(33): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->hydrate_from_api()
#14 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(98): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->enqueue_data()
#15 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/class-wp-hook.php(307): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->enqueue_editor_assets()
#16 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#17 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
#18 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-admin/edit-form-blocks.php(270): do_action()
#19 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-admin/post.php(187): require(‘/home/545764.cl…’)
#20 {main}
thrown`

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Mike W
(@nixiack8)

3 years, 11 months ago

Hi @hasseandre,

For this, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

What this does is allow us to ‘see’ what you have on your site; I see that you mentioned disabling plugins and that is a good start, but sometimes there is a mismatched WC database, or the theme has overrides to areas, or there is a particular plugin we might see that can ‘stick out’ to try to check.

We look forward to hearing back from you!

Thread Starter hasseandre
(@hasseandre)

3 years, 11 months ago

Hi.

Thanks.
I can see there is some problems with the Cart page and My account, but the shortcode is in there.
I also get this fatal error when I try to go in to cart page, or make a new page.

`
### WordPress Environment ###

WordPress address (URL): https://sykkelbua.no
Site address (URL): https://sykkelbua.no
WC Version: 6.6.1
REST API Version: ✔ 6.6.1
WC Blocks Version: ✔ 7.6.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: nb_NO
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 8.0.20
PHP Post Max Size: 499 MB
PHP Time Limit: 120
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 10.1.48-MariaDB-1~stretch
Max Upload Size: 499 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wp_
Total database størrelse: 78.29MB
Database data størrelse: 56.80MB
Database indeks størrelse: 21.49MB
wp_woocommerce_sessions: Data: 0.08MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_woocommerce_order_items: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_order_itemmeta: Data: 0.13MB + indeks: 0.14MB + motor InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_woocommerce_log: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
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wp_actionscheduler_logs: Data: 2.52MB + indeks: 1.98MB + motor InnoDB
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wp_fluentform_logs: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
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wp_fsmpt_email_logs: Data: 0.17MB + indeks: 0.00MB + motor InnoDB
wp_groups_capability: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_groups_group: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
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wp_groups_user_group: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_inb_pck_discount: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_ms_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
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wp_posts: Data: 2.52MB + indeks: 2.25MB + motor InnoDB
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wp_rank_math_analytics_gsc: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_rank_math_analytics_inspections: Data: 0.02MB + indeks: 0.11MB + motor InnoDB
wp_rank_math_analytics_keyword_manager: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_rank_math_analytics_objects: Data: 0.17MB + indeks: 0.09MB + motor InnoDB
wp_rank_math_internal_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_rank_math_internal_meta: Data: 0.06MB + indeks: 0.00MB + motor InnoDB
wp_rank_math_redirections: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_smush_dir_images: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
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wp_termmeta: Data: 0.14MB + indeks: 0.19MB + motor InnoDB
wp_terms: Data: 0.09MB + indeks: 0.09MB + motor InnoDB
wp_term_relationships: Data: 0.22MB + indeks: 0.19MB + motor InnoDB
wp_term_taxonomy: Data: 0.09MB + indeks: 0.13MB + motor InnoDB
wp_usermeta: Data: 0.16MB + indeks: 0.14MB + motor InnoDB
wp_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
wp_wc_admin_notes: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_category_lookup: Data: 0.05MB + indeks: 0.00MB + motor InnoDB
wp_wc_customer_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
wp_wc_order_stats: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wc_product_attributes_lookup: Data: 0.08MB + indeks: 0.06MB + motor InnoDB
wp_wc_product_download_directories: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_product_meta_lookup: Data: 0.20MB + indeks: 0.38MB + motor InnoDB
wp_wc_rate_limits: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_reserved_stock: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_wpfm_backup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wpgb_cache: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_wpgb_cards: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wpgb_facets: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
wp_wpgb_grids: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
wp_wpgb_index: Data: 0.33MB + indeks: 0.42MB + motor InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_yith_wcps_shippings: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
wp_yith_wcwl: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + indeks: 0.03MB + motor InnoDB

### Post Type Counts ###

acf-field: 17
acf-field-group: 4
attachment: 4599
branda_email_log: 26
ct_template: 10
custom_css: 1
customize_changeset: 2
kiwi-shortcodes: 1
nav_menu_item: 104
oembed_cache: 3
page: 20
post: 1
product: 588
product_variation: 537
revision: 30
shop_order: 76
shop_order_refund: 5
wafs: 1
wc_eatt_files: 1
wdf_scan: 1
wdf_scan_item: 2
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (47) ###

ManageWP – Worker: av GoDaddy – 4.9.14
Hydrogen Pack: av Clean Plugins – 1.4.0
Advanced Custom Fields Pro: av Delicious Brains – 5.12.2
Advanced Custom Fields: av Delicious Brains – 5.12.2
FiboSearch – AJAX Search for WooCommerce: av FiboSearch Team – 1.18.1
Automatic.css: av Kevin Geary
Matteo Greco – 1.3.2

Code Snippets: av Code Snippets Pro – 3.1.1
GDPR Cookie Consent: av WebToffee – 2.1.2
Custom Post Type UI: av WebDevStudios – 1.12.1
Nets Easy for WooCommerce: av Krokedil – 2.0.3
Slå av kommentarer: av WPDeveloper – 2.3.6
Facebook for WooCommerce: av Facebook – 2.6.17
Flexible Shipping: av Octolize – 4.12.0
FluentSMTP: av FluentSMTP & WPManageNinja Team – 2.1.2
Fluent Forms: av Contact Form – WPManageNinja LLC – 4.3.9
Fluent Forms Pro Add On Pack: av Fluent Forms – 4.3.9
Site Kit av Google: av Google – 1.78.0
Groups: av itthinx – 2.16.2
HappyFiles Pro: av Codeer – 1.7
InBusiness Woocommerce PCKasse Integration: av InBusiness AS – 1.7.9
Insert Headers and Footers: av WPBeginner – 1.6.2
Max Mega Menu: av megamenu.com – 2.9.7
OxyNinja: av OxyNinja – 3.5.2
Oxy Toolbox: av Gagan S Goraya
Sridhar Katakam – 1.5.6

OxyExtras: av OxyExtras – 1.4.3
Oxygen Elements for WooCommerce: av Soflyy – 2.0
Oxygen: av Soflyy – 4.0.1
Perfect Brands for WooCommerce: av QuadLayers – 2.1.4
Rank Math SEO PRO: av Rank Math – 3.0.15.1
Rank Math SEO: av Rank Math – 1.0.92.1
SVG Support: av Benbodhi – 2.4.2
Variation Swatches for WooCommerce: av Woosuite – 2.1.6
Facebook for WooCommerce – settings tools: av SkyVerge – 1.0.0
WooCommerce Smart COD: av woosmartcod.com – 1.6.1
WPC Frequently Bought Together for WooCommerce: av WPClever – 4.3.7
Checkout Field Editor for WooCommerce: av ThemeHigh – 1.6.1
Product Feed PRO for WooCommerce: av AdTribes.io – 11.7.1
WooCommerce Cost of Goods: av SkyVerge – 2.10.0 (oppdatering til versjon 2.11.1 er tilgjengelig)
Pixel Manager for WooCommerce: av SweetCode – 1.17.10
WooCommerce Google Analytics Integration: av WooCommerce – 1.5.11
WooCommerce Side Cart Premium: av XootiX – 1.2
WooCommerce: av Automattic – 6.6.1
WP Grid Builder – Caching: av Loïc Blascos – 1.0.7
WP Grid Builder – Oxygen: av Loïc Blascos – 1.0.5
WP Grid Builder: av Loïc Blascos – 1.6.6
WP Rollback: av GiveWP.com – 1.7.1
YITH WooCommerce Wishlist: av YITH – 3.10.0

### Inactive Plugins (2) ###

Breeze: av Cloudways – 2.0.6
YITH Product Shipping for WooCommerce Premium: av YITH – 1.7.0

### Dropin Plugins (1) ###

object-cache.php: Object Cache Pro (Drop-in)

### Must Use Plugins (2) ###

ManageWP – Worker Loader: av GoDaddy – 1.0.0
Object Cache Pro (MU): av Rhubarb Group – 1.14.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: NOK (kr)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Butikkbase: #8 – /butikk/
Handlekurv: ❌ Siden inneholder ikke [woocommerce_cart] kortkoden eller woocommerce/cart blokken.
Til kassen: #10 – /kassen/
Min konto: ❌ Siden inneholder ikke [woocommerce_my_account] kortkoden.
Vilkår og betingelser: #2682 – /salgsbetingelser/

### Theme ###

Name: Twenty Twenty-One
Version: 1.6
Author URL: https://nb.ww.wp.xz.cn/
Child Theme: ❌ – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget
anbefaler vi å bruke et dattertema. Se: Hvordan lage et dattertema

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-07-08 09:28:04 +02:00
Options: ✔
Notes: 19
Onboarding: completed

### Action Scheduler ###

Complete: 7 284
Oldest: 2022-06-07 18:18:51 +0200
Newest: 2022-07-08 08:39:40 +0200

Pending: 5
Oldest: 2022-07-08 08:48:39 +0200
Newest: 2022-08-01 02:00:07 +0200

### Status report information ###

Generated at: 2022-07-08 08:39:58 +02:00

Roxy
(@roxannestoltz)

3 years, 11 months ago

Hi @hasseandre ,

Thanks for sharing the Status report.

Handlekurv: ❌ Siden inneholder ikke [woocommerce_cart] kortkoden eller woocommerce/cart blokken.

Min konto: ❌ Siden inneholder ikke [woocommerce_my_account] kortkoden.

I understand that you have checked, and can confirm that the shortcodes are there, however, there may have been an issue with the installation of these specific pages.

As a first step, please navigate to WooCommerce > Status > Tools and scroll down to Create default WooCommerce pages, and select Create pages, as seen in the below screenshot, to see if this makes any difference?

https://snipboard.io/QwJYZ5.jpg

Next, please navigate to Settings > General and make sure that the URL’s match, this is because AJAX requests don’t work across different domains. Please see below screenshot for reference:

https://snipboard.io/c5FdUf.jpg

Additionally, I am able to see that your site is producing a status 500 internal server error:

https://snipboard.io/0yx19J.jpg

So as an additional step, please could you temporarily switch your theme to the default Storefront theme, and disable all active plugins, except for WooCommerce to see if the issue is still present. If the issue is no longer there, you can enable your plugins, one by one, checking after each, until you find the culprit.

You are able to clone your site in order to not make any changes to your live site, by using the free WP Staging plugin.

Also, please clear all site and browser cache:

https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress

Please let me know how this goes!

Viewing 3 replies - 1 through 3 (of 3 total)

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