• Resolved hasseandre

    (@hasseandre)


    HI.
    I have an issue on a live site, and get a fatal error when i try to add a product to cart, i also get a fatal error when i try to open the cart page.

    I have try to deactivate plugins to see if there is some problems here, but that don’t seems to be the problem.

    The error log
    ==================
    En feil av typen E_ERROR ble forårsaket i linje 346 i filen /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php. Feilmelding: Uncaught TypeError: array_map(): Argument #2 ($array) must be of type array, int given in /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:346
    Stack trace:
    #0 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(346): array_map()
    #1 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(850): WC_Cart_Totals->get_shipping_from_cart()
    #2 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(144): WC_Cart_Totals->calculate_shipping_totals()
    #3 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(134): WC_Cart_Totals->calculate()
    #4 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1398): WC_Cart_Totals->__construct()
    #5 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractCartRoute.php(166): WC_Cart->calculate_totals()
    #6 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractCartRoute.php(69): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractCartRoute->calculate_totals()
    #7 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api/class-wp-rest-server.php(1143): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractCartRoute->get_response()
    #8 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api/class-wp-rest-server.php(990): WP_REST_Server->respond_to_request()
    #9 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api.php(519): WP_REST_Server->dispatch()
    #10 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/rest-api.php(2868): rest_do_request()
    #11 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Assets/AssetDataRegistry.php(317): rest_preload_api_request()
    #12 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(40): Automattic\WooCommerce\Blocks\Assets\AssetDataRegistry->hydrate_api_request()
    #13 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(33): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->hydrate_from_api()
    #14 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(98): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->enqueue_data()
    #15 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/class-wp-hook.php(307): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->enqueue_editor_assets()
    #16 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #17 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
    #18 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-admin/edit-form-blocks.php(270): do_action()
    #19 /home/545764.cloudwaysapps.com/rtdkafeaew/public_html/wp-admin/post.php(187): require(‘/home/545764.cl…’)
    #20 {main}
    thrown`

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @hasseandre,

    For this, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    What this does is allow us to ‘see’ what you have on your site; I see that you mentioned disabling plugins and that is a good start, but sometimes there is a mismatched WC database, or the theme has overrides to areas, or there is a particular plugin we might see that can ‘stick out’ to try to check.

    We look forward to hearing back from you!

    Thread Starter hasseandre

    (@hasseandre)

    Hi.

    Thanks.
    I can see there is some problems with the Cart page and My account, but the shortcode is in there.
    I also get this fatal error when I try to go in to cart page, or make a new page.

    `
    ### WordPress Environment ###

    WordPress address (URL): https://sykkelbua.no
    Site address (URL): https://sykkelbua.no
    WC Version: 6.6.1
    REST API Version: ✔ 6.6.1
    WC Blocks Version: ✔ 7.6.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: nb_NO
    External object cache: –

    ### Server Environment ###

    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 8.0.20
    PHP Post Max Size: 499 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 2500
    cURL Version: 7.52.1
    OpenSSL/1.0.2u

    SUHOSIN Installed: –
    MySQL Version: 10.1.48-MariaDB-1~stretch
    Max Upload Size: 499 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total database størrelse: 78.29MB
    Database data størrelse: 56.80MB
    Database indeks størrelse: 21.49MB
    wp_woocommerce_sessions: Data: 0.08MB + indeks: 0.02MB + motor InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.13MB + indeks: 0.14MB + motor InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_woocommerce_log: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_actionscheduler_actions: Data: 2.48MB + indeks: 2.23MB + motor InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + indeks: 1.98MB + motor InnoDB
    wp_bv_activities_store: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_bv_fw_requests: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_bv_ip_store: Data: 0.19MB + indeks: 0.16MB + motor InnoDB
    wp_bv_lp_requests: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_cli_scripts: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_comments: Data: 0.13MB + indeks: 0.09MB + motor InnoDB
    wp_defender_lockout: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_defender_lockout_log: Data: 0.05MB + indeks: 0.00MB + motor InnoDB
    wp_facetwp_index: Data: 0.22MB + indeks: 0.31MB + motor InnoDB
    wp_ff_scheduled_actions: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_entry_details: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_forms: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_form_analytics: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_form_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_logs: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_submissions: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
    wp_fluentform_submission_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_fsmpt_email_logs: Data: 0.17MB + indeks: 0.00MB + motor InnoDB
    wp_groups_capability: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_groups_group: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_groups_group_capability: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_groups_user_capability: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_groups_user_group: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_inb_pck_discount: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_ms_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_options: Data: 5.45MB + indeks: 0.22MB + motor InnoDB
    wp_pmxi_files: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_pmxi_history: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_pmxi_images: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_pmxi_imports: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_pmxi_posts: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_pmxi_templates: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_postmeta: Data: 39.55MB + indeks: 11.03MB + motor InnoDB
    wp_posts: Data: 2.52MB + indeks: 2.25MB + motor InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_rank_math_analytics_gsc: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    wp_rank_math_analytics_inspections: Data: 0.02MB + indeks: 0.11MB + motor InnoDB
    wp_rank_math_analytics_keyword_manager: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_rank_math_analytics_objects: Data: 0.17MB + indeks: 0.09MB + motor InnoDB
    wp_rank_math_internal_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_rank_math_internal_meta: Data: 0.06MB + indeks: 0.00MB + motor InnoDB
    wp_rank_math_redirections: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_smush_dir_images: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_snippets: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_termmeta: Data: 0.14MB + indeks: 0.19MB + motor InnoDB
    wp_terms: Data: 0.09MB + indeks: 0.09MB + motor InnoDB
    wp_term_relationships: Data: 0.22MB + indeks: 0.19MB + motor InnoDB
    wp_term_taxonomy: Data: 0.09MB + indeks: 0.13MB + motor InnoDB
    wp_usermeta: Data: 0.16MB + indeks: 0.14MB + motor InnoDB
    wp_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    wp_wc_admin_notes: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_wc_category_lookup: Data: 0.05MB + indeks: 0.00MB + motor InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    wp_wc_order_stats: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wc_product_attributes_lookup: Data: 0.08MB + indeks: 0.06MB + motor InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_wc_product_meta_lookup: Data: 0.20MB + indeks: 0.38MB + motor InnoDB
    wp_wc_rate_limits: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_wpfm_backup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_wpgb_cache: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_wpgb_cards: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wpgb_facets: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    wp_wpgb_grids: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    wp_wpgb_index: Data: 0.33MB + indeks: 0.42MB + motor InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_yith_wcps_shippings: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    wp_yith_wcwl: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + indeks: 0.03MB + motor InnoDB

    ### Post Type Counts ###

    acf-field: 17
    acf-field-group: 4
    attachment: 4599
    branda_email_log: 26
    ct_template: 10
    custom_css: 1
    customize_changeset: 2
    kiwi-shortcodes: 1
    nav_menu_item: 104
    oembed_cache: 3
    page: 20
    post: 1
    product: 588
    product_variation: 537
    revision: 30
    shop_order: 76
    shop_order_refund: 5
    wafs: 1
    wc_eatt_files: 1
    wdf_scan: 1
    wdf_scan_item: 2
    wp_global_styles: 2

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (47) ###

    ManageWP – Worker: av GoDaddy – 4.9.14
    Hydrogen Pack: av Clean Plugins – 1.4.0
    Advanced Custom Fields Pro: av Delicious Brains – 5.12.2
    Advanced Custom Fields: av Delicious Brains – 5.12.2
    FiboSearch – AJAX Search for WooCommerce: av FiboSearch Team – 1.18.1
    Automatic.css: av Kevin Geary
    Matteo Greco – 1.3.2

    Code Snippets: av Code Snippets Pro – 3.1.1
    GDPR Cookie Consent: av WebToffee – 2.1.2
    Custom Post Type UI: av WebDevStudios – 1.12.1
    Nets Easy for WooCommerce: av Krokedil – 2.0.3
    Slå av kommentarer: av WPDeveloper – 2.3.6
    Facebook for WooCommerce: av Facebook – 2.6.17
    Flexible Shipping: av Octolize – 4.12.0
    FluentSMTP: av FluentSMTP & WPManageNinja Team – 2.1.2
    Fluent Forms: av Contact Form – WPManageNinja LLC – 4.3.9
    Fluent Forms Pro Add On Pack: av Fluent Forms – 4.3.9
    Site Kit av Google: av Google – 1.78.0
    Groups: av itthinx – 2.16.2
    HappyFiles Pro: av Codeer – 1.7
    InBusiness Woocommerce PCKasse Integration: av InBusiness AS – 1.7.9
    Insert Headers and Footers: av WPBeginner – 1.6.2
    Max Mega Menu: av megamenu.com – 2.9.7
    OxyNinja: av OxyNinja – 3.5.2
    Oxy Toolbox: av Gagan S Goraya
    Sridhar Katakam – 1.5.6

    OxyExtras: av OxyExtras – 1.4.3
    Oxygen Elements for WooCommerce: av Soflyy – 2.0
    Oxygen: av Soflyy – 4.0.1
    Perfect Brands for WooCommerce: av QuadLayers – 2.1.4
    Rank Math SEO PRO: av Rank Math – 3.0.15.1
    Rank Math SEO: av Rank Math – 1.0.92.1
    SVG Support: av Benbodhi – 2.4.2
    Variation Swatches for WooCommerce: av Woosuite – 2.1.6
    Facebook for WooCommerce – settings tools: av SkyVerge – 1.0.0
    WooCommerce Smart COD: av woosmartcod.com – 1.6.1
    WPC Frequently Bought Together for WooCommerce: av WPClever – 4.3.7
    Checkout Field Editor for WooCommerce: av ThemeHigh – 1.6.1
    Product Feed PRO for WooCommerce: av AdTribes.io – 11.7.1
    WooCommerce Cost of Goods: av SkyVerge – 2.10.0 (oppdatering til versjon 2.11.1 er tilgjengelig)
    Pixel Manager for WooCommerce: av SweetCode – 1.17.10
    WooCommerce Google Analytics Integration: av WooCommerce – 1.5.11
    WooCommerce Side Cart Premium: av XootiX – 1.2
    WooCommerce: av Automattic – 6.6.1
    WP Grid Builder – Caching: av Loïc Blascos – 1.0.7
    WP Grid Builder – Oxygen: av Loïc Blascos – 1.0.5
    WP Grid Builder: av Loïc Blascos – 1.6.6
    WP Rollback: av GiveWP.com – 1.7.1
    YITH WooCommerce Wishlist: av YITH – 3.10.0

    ### Inactive Plugins (2) ###

    Breeze: av Cloudways – 2.0.6
    YITH Product Shipping for WooCommerce Premium: av YITH – 1.7.0

    ### Dropin Plugins (1) ###

    object-cache.php: Object Cache Pro (Drop-in)

    ### Must Use Plugins (2) ###

    ManageWP – Worker Loader: av GoDaddy – 1.0.0
    Object Cache Pro (MU): av Rhubarb Group – 1.14.5

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: NOK (kr)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Butikkbase: #8 – /butikk/
    Handlekurv: ❌ Siden inneholder ikke [woocommerce_cart] kortkoden eller woocommerce/cart blokken.
    Til kassen: #10 – /kassen/
    Min konto: ❌ Siden inneholder ikke [woocommerce_my_account] kortkoden.
    Vilkår og betingelser: #2682 – /salgsbetingelser/

    ### Theme ###

    Name: Twenty Twenty-One
    Version: 1.6
    Author URL: https://nb.ww.wp.xz.cn/
    Child Theme: ❌ – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget
    anbefaler vi å bruke et dattertema. Se: Hvordan lage et dattertema

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page

    Disabled Features: minified-js
    settings

    Daily Cron: ✔ Next scheduled: 2022-07-08 09:28:04 +02:00
    Options: ✔
    Notes: 19
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 7 284
    Oldest: 2022-06-07 18:18:51 +0200
    Newest: 2022-07-08 08:39:40 +0200

    Pending: 5
    Oldest: 2022-07-08 08:48:39 +0200
    Newest: 2022-08-01 02:00:07 +0200

    ### Status report information ###

    Generated at: 2022-07-08 08:39:58 +02:00

    Roxy

    (@roxannestoltz)

    Hi @hasseandre ,

    Thanks for sharing the Status report.

    Handlekurv: ❌ Siden inneholder ikke [woocommerce_cart] kortkoden eller woocommerce/cart blokken.

    Min konto: ❌ Siden inneholder ikke [woocommerce_my_account] kortkoden.

    I understand that you have checked, and can confirm that the shortcodes are there, however, there may have been an issue with the installation of these specific pages.

    As a first step, please navigate to WooCommerce > Status > Tools and scroll down to Create default WooCommerce pages, and select Create pages, as seen in the below screenshot, to see if this makes any difference?

    https://snipboard.io/QwJYZ5.jpg

    Next, please navigate to Settings > General and make sure that the URL’s match, this is because AJAX requests don’t work across different domains. Please see below screenshot for reference:

    https://snipboard.io/c5FdUf.jpg

    Additionally, I am able to see that your site is producing a status 500 internal server error:

    https://snipboard.io/0yx19J.jpg

    So as an additional step, please could you temporarily switch your theme to the default Storefront theme, and disable all active plugins, except for WooCommerce to see if the issue is still present. If the issue is no longer there, you can enable your plugins, one by one, checking after each, until you find the culprit.

    You are able to clone your site in order to not make any changes to your live site, by using the free WP Staging plugin.

    Also, please clear all site and browser cache:

    https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress

    Please let me know how this goes!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal error’ is closed to new replies.