Title: “Fatal error”
Last modified: October 14, 2022

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# “Fatal error”

 *  Resolved [sdebess](https://wordpress.org/support/users/sdebess/)
 * (@sdebess)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/)
 * This is the message that comes up, when I try to create a new product or trying
   to do something…
    And this came AFTER the newest update.
 *     ```
       Fatal error: Uncaught Error: Call to a member function get_facebook_id() on null in /var/www/snorri.dk/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php:3575 Stack trace: #0 /var/www/snorri.dk/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(3425): WC_Facebookcommerce_Integration->get_product_fbid('fb_product_grou...', 4732) #1 /var/www/snorri.dk/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1062): WC_Facebookcommerce_Integration->delete_product_group(4732) #2 /var/www/snorri.dk/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1021): WC_Facebookcommerce_Integration->delete_fb_product(Object(WC_Product_Variable)) #3 /var/www/snorri.dk/public_html/wp-includes/class-wp-hook.php(307): WC_Facebookcommerce_Integration->on_product_delete(4732) #4 /var/www/snorri.dk/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 /var/www/snorri.dk/public_html/wp-includes/plugin.php(476): WP_ in /var/www/snorri.dk/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php on line 3575
       There has been a critical error on this website. Please check your site admin email inbox for instructions.
   
       Learn more about troubleshooting WordPress.
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-4265%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [capacitadoraaacma](https://wordpress.org/support/users/capacitadoraaacma/)
 * (@capacitadoraaacma)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16098194)
 * I have the same error
 *  [commuter](https://wordpress.org/support/users/commuter/)
 * (@commuter)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16098284)
 * here too
 *  [goodereader](https://wordpress.org/support/users/goodereader/)
 * (@goodereader)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16098479)
 * Me too. Had to disable it, in order to create new products and update existing
   ones.
 *  [Kader Ibrahim S](https://wordpress.org/support/users/ibndawood/)
 * (@ibndawood)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16099201)
 * A new update of the plugin has been released. Please update the Facebook for 
   WooCommerce plugin version 2.6.27 to fix the issue
 *  Thread Starter [sdebess](https://wordpress.org/support/users/sdebess/)
 * (@sdebess)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16100363)
 * Thank you.
    Please send the update out then, so we can update our plugin. 🙂
 *  [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * (@chrism245)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16111594)
 * Hello [@sdebess](https://wordpress.org/support/users/sdebess/)!
 * Pleae share your current System Status Report. You can get it by navigating to
   the `WooCommerce / Status` section of your site. Once there, click on the `Get
   system report` button and then copy it by clicking on the `Copy for support` 
   button. Then paste it here in a comment.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘“Fatal error”’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 7 replies
 * 6 participants
 * Last reply from: [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-4265/#post-16111594)
 * Status: resolved