Title: Fatal error
Last modified: May 31, 2024

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# Fatal error

 *  Resolved [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4691/)
 * Hi,
 * My site was hacked, but it’s already clean, and after restoring the backup, I
   try to access the site and I get this error message:
 * Fatal error: Uncaught Error: Class “WP_Translation_Controller” not found in /
   home1/xxxxxxxx/public_html/wp-includes/l10n.php:800 Stack trace: #0 /home1/xxxxxxxx/
   public_html/wp-includes/l10n.php(1014): load_textdomain(‘elementor’, ‘/home1/
   xxxxxxxx…’, ‘pt_BR’) #1 /home1/xxxxxxxx/public_html/wp-content/plugins/elementor/
   elementor.php(66): load_plugin_textdomain(‘elementor’) #2 /home1/xxxxxxxx/public_html/
   wp-includes/class-wp-hook.php(324): elementor_load_plugin_textdomain(”) #3 /home1/
   xxxxxxxx/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(
   NULL, Array) #4 /home1/xxxxxxxx/public_html/wp-includes/plugin.php(517): WP_Hook-
   >do_action(Array) #5 /home1/xxxxxxxx/public_html/wp-settings.php(506): do_action(‘
   plugins_loaded’) #6 /home1/xxxxxxxx/public_html/wp-config.php(82): require_once(‘/
   home1/xxxxxxxx…’) #7 /home1/xxxxxxxx/public_html/wp-load.php(50): require_once(‘/
   home1/xxxxxxxx…’) #8 /home1/xxxxxxxx/public_html/wp-admin/admin.php(34): require_once(‘/
   home1/xxxxxxxx…’) #9 /home1/xxxxxxxx/public_html/wp-admin/index.php(10): require_once(‘/
   home1/xxxxxxxx…’) #10 {main} thrown in /home1/xxxxxxxx/public_html/wp-includes/
   l10n.php on line 800
 * Fatal error: Uncaught Error: Class “WP_Translation_Controller” not found in /
   home1/xxxxxxxx/public_html/wp-includes/l10n.php:800 Stack trace: #0 /home1/xxxxxxxx/
   public_html/wp-includes/l10n.php(958): load_textdomain(‘default’, ‘/home1/xxxxxxxx…’,‘
   pt_BR’) #1 /home1/xxxxxxxx/public_html/wp-includes/class-wp-fatal-error-handler.
   php(49): load_default_textdomain() #2 [internal function]: WP_Fatal_Error_Handler-
   >handle() #3 {main} thrown in /home1/xxxxxxxx/public_html/wp-includes/l10n.php
   on line 800
 * 
   Note: I enabled display of errors in php.ini
 * I don’t even know where to start. I’ve changed the password, disabled some plugins,
   changed the name and database username. Nothing has worked.
 * Thanks
 * kklo

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4691/#post-17793172)
 * Try [manually resetting your plugins](https://wordpress.org/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://developer.wordpress.org/advanced-administration/upgrade/ftp/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. Hopefully, this will
   force the default theme to activate and rule out a theme-specific issue (theme
   functions can interfere like plugins).
 *  Thread Starter [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/fatal-error-4691/#post-17839085)
 * Ok,
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal error’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 3 participants
 * Last reply from: [kklo](https://wordpress.org/support/users/kklo/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/fatal-error-4691/#post-17839085)
 * Status: resolved

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