Title: Fatal error after activating plugin
Last modified: February 11, 2026

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# Fatal error after activating plugin

 *  [realpower](https://wordpress.org/support/users/realpower/)
 * (@realpower)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/fatal-error-after-activating-plugin-3/)
 * Good morning,
 * after activating the plugin I see critical errors on the website and various 
   anomalies such as: slow site, quick product editing that always shows the loading
   wheel, fatal error when publishing a new product.
 * Below is the critical error I see in the logs:
 * Uncaught Error: Class ‘Automattic\WooCommerce\Enums\OrderStatus’ not found in/
   home/eno61042/public_html/wp-content/plugins/sendcloud-connected-shipping/includes/
   Repositories/class-order-repository.php:84 [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L31)
   Stack trace: [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L32)#
   0 /home/eno61042/public_html/wp-content/plugins/sendcloud-connected-shipping/
   includes/HookHandlers/class-product-handler.php(69): SCCSP\SendCloud\Connected\
   Shipping\Repositories\SCCSP_Order_Repository->get_orders_by_product_id(32796)
   [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L33)#
   1 /home/eno61042/public_html/wp-includes/class-wp-hook.php(324): SCCSP\SendCloud\
   Connected\Shipping\HookHandlers\SCCSP_Product_Handler->on_update_product(32796,
   Object(WC_Product_Simple)) [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L34)#
   2 /home/eno61042/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(
   NULL, Array) [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L35)#
   3 /home/eno61042/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(
   Array) [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L36)#
   4 /home/eno61042/public_html/wp-content/plugins/woocommerce/includes/data-stores/
   class-wc-product-data-store-cpt.php(351): do_action(‘woocommerce_upd…’, 32796,
   Object(WC_Product_Simple)) [](https://www.enolike.it/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=sendcloudshipping-2026-02-09#L37)#
   5 /h in /home/eno61042/public_html/wp-content/plugins/sendcloud-connected-shipping/
   includes/Repositories/class-order-repository.php on line 84
 * Could you please check? Is there anything I can do to try to fix the problem?
   I’d like to keep the plugin active.
 * Thank you

Viewing 1 replies (of 1 total)

 *  [developmentsendcloud](https://wordpress.org/support/users/developmentsendcloud/)
 * (@developmentsendcloud)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/fatal-error-after-activating-plugin-3/#post-18818019)
 * Hello [@realpower](https://wordpress.org/support/users/realpower/) ,
   Thank you
   for reaching out. The nature of the issue will require us to investigate more
   in detail and we will need to possibly ask for credentials and logs to check 
   further. So we kindly request you to reach out via our Support channels by opening
   a ticket and we’ll proceed with the investigation.Here are the steps to follow
   to create a ticket from your Sendcloud account:[https://support.sendcloud.com/hc/en-us/articles/360025145011-How-do-I-create-a-support-ticket](https://support.sendcloud.com/hc/en-us/articles/360025145011-How-do-I-create-a-support-ticket)
   Looking forward to assisting you on this matter.Best regards,RiccardoSendcloud

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/sendcloud-connected-shipping/assets/icon-256x256.png?rev
   =3266337)
 * [Sendcloud Shipping](https://wordpress.org/plugins/sendcloud-connected-shipping/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sendcloud-connected-shipping/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sendcloud-connected-shipping/)
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 * 1 reply
 * 2 participants
 * Last reply from: [developmentsendcloud](https://wordpress.org/support/users/developmentsendcloud/)
 * Last activity: [3 months, 4 weeks ago](https://wordpress.org/support/topic/fatal-error-after-activating-plugin-3/#post-18818019)
 * Status: not resolved