Fatal Error after WP Update

  • Resolved juarry

    (@juarry)


    9 years, 4 months ago

    Hey,

    I like your plugin very much. However, I just updated to 4.7.1 (with enfold theme), and now the plugin is throwing a fatal error when I try to activate it (see below).
    Can you help? Thanks a lot!
    Julian

    —
    Fatal error: Uncaught exception ‘Guzzle\Common\Exception\RuntimeException’ with message ‘The PHP cURL extension must be installed to use Guzzle.’ in /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/usage-tracking/vendor/guzzle/guzzle/src/Guzzle/Http/Client.php:72 Stack trace: #0 /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/usage-tracking/vendor/keen-io/keen-io/src/Client/KeenIOClient.php(76): Guzzle\Http\Client->__construct(‘https://api.kee…’, Object(Guzzle\Common\Collection)) #1 /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/usage-tracking/wp-plugin-usage-tracker.php(83): KeenIO\Client\KeenIOClient::factory(Array) #2 /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/class.timeline-express-admin.php(25): WP_Plugin_Usage_Tracker->__construct() #3 /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/class.timeline-express-admin.php(456): TimelineExpressAdmin->__construct() #4 /home/ubuntu/www/dev/wp-content/plugins/timelin in /home/ubuntu/www/dev/wp-content/plugins/timeline-express/lib/classes/usage-tracking/vendor/guzzle/guzzle/src/Guzzle/Http/Client.php on line 72

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    9 years, 4 months ago

    Hey Julian,

    It looks like the error is due to your server not having the CURL module enabled.

    We’re going to take a quick look this morning and push out a small update to the plugin to help work around this issue for you.

    Give us an it and we’ll have a patch out which should resolve this issue for you. I’ll report back here when we’ve gone ahead and pushed out the update.

    Thanks for reporting the issue here!

    Plugin Contributor Code Parrots

    (@codeparrots)

    9 years, 4 months ago

    Hi Julien,

    Sorry for the delay. You can update to the latest version from the ww.wp.xz.cn repo. You may need to reinstall the plugin to reset the value (if you clicked on allow tracking).

    Additionally you can also email your webhost snd ask them to enable cURL which will also work around the issue.

    Please let us know if you are still having issues after updating.

    Thanks

    • This reply was modified 9 years, 4 months ago by Code Parrots.
Viewing 2 replies - 1 through 2 (of 2 total)

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