Title: Fatal Error – Base Plugin
Last modified: November 14, 2024

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# Fatal Error – Base Plugin

 *  Resolved [Kay van Aarssen](https://wordpress.org/support/users/djkavaa/)
 * (@djkavaa)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-base-plugin/)
 * Also contacted support for Pro / Gold no reply yet.
 * We get an error with the base plugin since this week.
 * It started that we could not login to the backend. So we disabled the Maps plugin
   via WP-Cli
 * So we could access the backend again, but upon activating the plugins again in
   the backend we get a fatal error.
 * Using Latest versions;
 * WordPress – Latest
   JupiterX Theme – LatestWP Go Maps (Pro and Gold) – Latest
 * Error:
 *     ```wp-block-code
       2024/11/14 08:55:17 [error] 3557460#3557460: *24510 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Class "WPGMZA\Factory" not found in /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/includes/class.page.php:5Stack trace:#0 /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/legacy-core.php(13): require_once()#1 /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/includes/class.plugin.php(13): wpgmza_require_once()#2 /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/legacy-core.php(13): require_once('...')#3 /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/legacy-core.php(27): wpgmza_require_once()#4 /home/DOMAIN/webapps/DOMAIN/wp-content/plugins/wp-google-maps/wpGoogleMaps.php(674): require_once('...')#5 /home/DOMAIN/webapps/DOMAIN/wp-admin/includes/plugin.php(2387): include_once('...')#6 /home/DOMAIN/webapps/DOMAIN/wp-admin/includes/plugin.php(673): plugin_sandbox_scrape()#7 /home/DOMAIN/webapps/DOMAIN/wp-admin/plugins.php(60):" while reading response header from upstream, client: 172.70.47.71, server: www.DOMAIN.nl, request: "GET /wp-admin/plugins.php?_wpnonce=a6af17f1ec&action=activate&plugin=wp-google-maps/wpGoogleMaps.php HTTP/2.0", upstream: "fastcgi://unix:/var/run/DOMAIN.sock:", host: "www.DOMAIN.nl", referrer: "https://www.DOMAIN.nl/wp-admin/plugin-install.php?s=WP%2520Go%2520Maps&tab=search&type=term"
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * (@dylanauty)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-base-plugin/#post-18135520)
 * Hi [@djkavaa](https://wordpress.org/support/users/djkavaa/),
 * Dylan here from the development team, we’ve been speaking directly via email 
   as well.
 * Thank you for bringing this to our attention. We’ve located a bug in our auto-
   loader which seems to be effecting a subset of users, where a specific PHP module
   is not behaving as expected when enabled. We have fallbacks for this in place,
   but it seems in some cases they do not activate in time to prevent a failure.
 * This doesn’t appear to be a widespread issue at the moment, but it is one that
   we will be dealing with as soon as possible, in a more permanent way. I did reply
   to your email as well, stating that I have implemented a workaround on your site
   for the moment.
 * The full patch for this will also be included in our next basic update, to ensure
   this does not resurface again in the future.
 *  Thread Starter [Kay van Aarssen](https://wordpress.org/support/users/djkavaa/)
 * (@djkavaa)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-base-plugin/#post-18135555)
 * Yes, thanks! Issue is resolved by the fix for now. Thanks for support. And please
   maybe improve on your website support section / getting the updates for Pro /
   Gold 😀
 *  Plugin Author [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * (@dylanauty)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-base-plugin/#post-18135596)
 * Thanks for confirming [@djkavaa](https://wordpress.org/support/users/djkavaa/)–
   We do have some improvements planned for our website, so keep an eye out for 
   those! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal Error – Base Plugin’ is closed to new replies.

 * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363)
 * [WP Go Maps - Most Popular Map Plugin](https://wordpress.org/plugins/wp-google-maps/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-google-maps/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-google-maps/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-google-maps/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-google-maps/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-google-maps/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-base-plugin/#post-18135596)
 * Status: resolved