Title: Fatal error : Error validating access token after plugin update Last modified: May 16, 2025 --- # Fatal error : Error validating access token after plugin update * Resolved [kaviyaayyappan](https://wordpress.org/support/users/kaviyaayyappan/) * (@kaviyaayyappan) * [1 year ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/) * Hi, I have updated the plugin for the recent release. I am getting this below fatal error. I have deactivated , cleared cache and activated again but still face this error.I tried to check manage access but i dont see any thing in there. please guide me with this issue. * [10-May-2025 17:31:04 UTC] PHP Fatal error: Uncaught FacebookAds\Http\Exception\ AuthorizationException: Error validating access token: Sessions for the user are not allowed because the user is not a confirmed user. in /home/……../plugins/ official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/ Exception/RequestException.php:174 Stack trace: 0 /home/………/plugins/official- facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php( 226): FacebookAds\Http\Exception\RequestException::create(Object(FacebookAds\ Http\Response)) 1 /home/……../plugins/official-facebook-pixel/vendor/facebook/ php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client- >sendRequest(Object(FacebookAds\Http\Request)) 2 /home/……./plugins/official-facebook- pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\ Http\Request->execute() 3 /home/……./plugins/official-facebook-pixel/vendor/facebook/ php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest( Object(FacebookAds\Http\Request)) 4 /home/……./plugins/official-facebook-pixel/ vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\ Api->call(‘/77445801771623…’, ‘POST’, Array, Array) 5 /home/……./plugins/official- facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel. php(292): FacebookAds\ApiRequest->execute() 6 /home/……/plugins/official-facebook- pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest. php(284): FacebookAds\Object\AdsPixel->createEvent(Array, Array) 7 /home/……/plugins/ official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest- >defaultExecute() 8 /home/……/plugins/official-facebook-pixel/vendor/facebook/ php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\ Object\ServerSide\EventRequest->sendToCAPIEndpoint() 9 /home/……/plugins/official- facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ ServerSide\EventRequest->execute() 10 /home/…../plugins/official-facebook-pixel/ core/class-facebookwordpressopenbridge.php(162): FacebookPixelPlugin\Core\FacebookServerSideEvent:: send(Array) 11 /home/…../plugins/official-facebook-pixel/facebook-for-wordpress. php(124): FacebookPixelPlugin\Core\FacebookWordpressOpenBridge->handle_open_bridge_req( Array) 12 /home/…./public_html/wp-includes/class-wp-hook.php(324): FacebookPixelPlugin\ FacebookForWordpress->handle_events_request(Object(WP)) 13 /home/……/public_html/ wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) 14 /home/…../ public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) 15 /home/……./ public_html/wp-includes/class-wp.php(418): do_action_ref_array(‘parse_request’, Array) 16 /home/……/public_html/wp-includes/class-wp.php(818): WP->parse_request(”) 17 /home/……./public_html/wp-includes/functions.php(1342): WP->main(”) 18 /home/……/ public_html/wp-blog-header.php(16): wp() 19 /home/……/public_html/index.php(17): require(‘/home/customer/…’) 20 {main} * thrown in /home/……./public_html/wp-content/plugins/official-facebook-pixel/vendor/ facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php on line 174 Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18469149) * Hi [@kaviyaayyappan](https://wordpress.org/support/users/kaviyaayyappan/) , * Can you try the following: - Temporarily disable any cache plugins and clear the cache - Delete and re-install the plugin - Remove the WordPress integration from [Meta Business Suite](https://www.facebook.com/settings?tab=business_tools&ref=settings) - Reconnect to your page via plugin settings page * Please let us know if this gets rid of the error. * Kind regards, Marija * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18472141) * Hi [@kaviyaayyappan](https://wordpress.org/support/users/kaviyaayyappan/) – just wanted to follow up and check if you are still experiencing this issue? * If so, please temporarily disable any cache plugins and clear the cache, delete and re-install the plugin, and remove the WordPress integration from [Meta Business Suite](https://www.facebook.com/settings?tab=business_tools&ref=settings). Finally, re-connect to your page from the plugin settings. * Kind regards, Marija * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18483518) * Hi [@kaviyaayyappan](https://wordpress.org/support/users/kaviyaayyappan/) , * Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, should you need any further assistance with the plugin. * Kind regards, Marija * [tomislo](https://wordpress.org/support/users/tomislo/) * (@tomislo) * [12 months ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18488659) * i am afraid the problem persists, i am getting an email every morning about fatal error on the site and it’s the same error. * even rerolling the plugin to previous versions, does not work. * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [12 months ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18488972) * Hi [@tomislo](https://wordpress.org/support/users/tomislo/) , * Please open a new thread on the forum detailing the issue, so that we can assist you further. * Kind regards, Marija Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Fatal error : Error validating access token after plugin update’ is closed to new replies. * ![](https://ps.w.org/official-facebook-pixel/assets/icon.svg?rev=3158868) * [Meta pixel for WordPress](https://wordpress.org/plugins/official-facebook-pixel/) * [Frequently Asked Questions](https://wordpress.org/plugins/official-facebook-pixel/#faq) * [Support Threads](https://wordpress.org/support/plugin/official-facebook-pixel/) * [Active Topics](https://wordpress.org/support/plugin/official-facebook-pixel/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/official-facebook-pixel/unresolved/) * [Reviews](https://wordpress.org/support/plugin/official-facebook-pixel/reviews/) * 5 replies * 3 participants * Last reply from: [Marija](https://wordpress.org/support/users/marijastuntcoders/) * Last activity: [12 months ago](https://wordpress.org/support/topic/fatal-error-error-validating-access-token-after-plugin-update/#post-18488972) * Status: resolved