Title: fatal error from secpay plugin Last modified: September 14, 2020 --- # fatal error from secpay plugin * Resolved [shokid](https://wordpress.org/support/users/shokid/) * (@shokid) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/) * Hi guys, * can’t use your plugin. See the error message down. * **Warning:** require(vendor/autoload.php): failed to open stream: No such file or directory in ***/wp-content/plugins/secpay-bitcoin-payment-gateway/gateway- secpay.php on line 13 ** Fatal error: require(): Failed opening required ‘vendor/ autoload.php’ (include_path=’.:/package/host/localhost/php-7.2.31/lib/php’) in***/ wp-content/plugins/secpay-bitcoin-payment-gateway/gateway-secpay.php on line 13 * What to do? * Oh, I see now, my whole shop crashed even after deactivation the plugin. I will load a backup and wait until this error is fixed. - This topic was modified 5 years, 10 months ago by [shokid](https://wordpress.org/support/users/shokid/). - This topic was modified 5 years, 10 months ago by [shokid](https://wordpress.org/support/users/shokid/). Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * (@tobiaszander) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13129507) * Hi, * thus actually sounds like composer was not executed sucessfully. * Could you please tell us how you installed the plugin and which WordPress-version you’re using? * Did you encounter any log messages during install? * Best, Tobias. * Thread Starter [shokid](https://wordpress.org/support/users/shokid/) * (@shokid) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13129644) * Hi Tobias, * thanks for the reply. * I installed the secpay.io plugin through the backend of wordpress. * During installation I didn’t see any log messages, but logging was off. * `define( 'WP_DEBUG', false );` * After activating your plugin, the error message appeared as above. * `Fatal error: require(): Failed opening required ‘vendor/autoload.php’ (include_path =’.:/package/host/localhost/php-7.2.31/lib/php’) in ***/wp-content/plugins/secpay- bitcoin-payment-gateway/gateway-secpay.php on line 13` * Unfortunately I can’t repeat the installation of this plugin with logging on, as my shop fatally crashed after it. * Luckily I had a current backup to prevent further losses. * Plugin Author [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * (@tobiaszander) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13131594) * Thanks we’re now able to reproduce the issue and will release a fixed version early next week. * Plugin Author [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * (@tobiaszander) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13145487) * [@shokid](https://wordpress.org/support/users/shokid/) Can you please upgrade to version 1.0.1 which was just released? This fixes the dependency issue. * Best, Tobias. * Thread Starter [shokid](https://wordpress.org/support/users/shokid/) * (@shokid) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13148538) * Now I got * **Plugin was deactived during an error** * But when I see your changes, it is a bit horrorfiying: * ``` 1 1 { 2 "require": { 2 "type": "wordpress-dropin", 3 "require": { 4 "composer/installers": "~1.0", 3 5 "guzzlehttp/guzzle": "~6.0", 4 6 "guzzlehttp/streams": "^3.0" ``` * Oh, looks like you upload this plugin totally untested! Sorry, but this behavior has nothing to do with safe payment or security. * Plugin Author [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * (@tobiaszander) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13148968) * [@shokid](https://wordpress.org/support/users/shokid/) I’m sorry for the experience you had. The plugin was automatically deactivated on your first try when using v1.0.0. v1.0.0 required to install the composer-dependencies manually, which is a good practice in the PHP world, but we also understand that it’s more convenient for some users to get the dependencies packaged in the repository. * v1.0.1 contains now the dependencies also in the repository which should ease up the installation process. * The plugin is already running in production for our reference customers, safe, secure and tested. But we can definitely improve the first-time-installation- experience, point taken. * Thread Starter [shokid](https://wordpress.org/support/users/shokid/) * (@shokid) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13150084) * [@tobiaszander](https://wordpress.org/support/users/tobiaszander/) , * how it could be safe or secure or tested, if the activation of the plugin fails. * How you are expecting to install composer-dependencies manually? How this should work? And how it should be done through the backend of WP? * Even if you want me to install this dependencies manually (what is not useful), please write such stuff in the installation manual. * It is one thing, if someone make a mistake and forget some dependencies. But please do not try to fool others with such a lame excuse. * Btw., will you **fix the new issue** or should I open a new topic for this (as you already marked it as solved). * Plugin Author [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * (@tobiaszander) * [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13150106) * There’s no need anymore to install the dependencies manually. 1.0.1 is covering that for you. * You can simply activate the plugin by clicking “Activate” in the Installed Plugins menu. No need for an extra issue. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘fatal error from secpay plugin’ is closed to new replies. * ![](https://ps.w.org/secpay-bitcoin-payment-gateway/assets/icon-256x256.jpg?rev =2331298) * [SecPay](https://wordpress.org/plugins/secpay-bitcoin-payment-gateway/) * [Support Threads](https://wordpress.org/support/plugin/secpay-bitcoin-payment-gateway/) * [Active Topics](https://wordpress.org/support/plugin/secpay-bitcoin-payment-gateway/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/secpay-bitcoin-payment-gateway/unresolved/) * [Reviews](https://wordpress.org/support/plugin/secpay-bitcoin-payment-gateway/reviews/) * 8 replies * 2 participants * Last reply from: [tobiaszander](https://wordpress.org/support/users/tobiaszander/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-from-secpay-plugin/#post-13150106) * Status: resolved