Title: Fatal error help!
Last modified: August 22, 2016

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# Fatal error help!

 *  Resolved [Serina81](https://wordpress.org/support/users/serina81/)
 * (@serina81)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-help-35/)
 * Fatal error: Call to undefined method stdClass::is_page() in /home/serina81/public_html/
   thetherapyfarm.com/wp-includes/query.php on line 498
 * I had just updated all my plug-ins and then I got this error message. I cannot
   log into my dashboard. I assume I need to change something in the FTP files?
 * I am not super savvy so instructions would be helpful.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-help-35/#post-5246475)
 * Try [manually resetting your plugins](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F).
   If that resolves the issue, reactivate each one individually until you find the
   cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](http://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [Serina81](https://wordpress.org/support/users/serina81/)
 * (@serina81)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-help-35/#post-5246571)
 * Yea! This worked:
    Reset your plugins folder via FTP or the file manager provided
   in your host’s control panel.
 * Via FTP or your host’s file manager, navigate to the wp-contents folder (directory)
   
   Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.
   hold” Login to your WordPress administration menus (/wp-admin) Via FTP or your
   host’s file manager, rename “plugins.hold” back to “plugins”
 * Thanks!!
    thetherapyfarm.com
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-help-35/#post-5246572)
 * You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal error help!’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-help-35/#post-5246572)
 * Status: resolved

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