Title: Fatal Error In Plugins Last modified: July 22, 2018 --- # Fatal Error In Plugins * Resolved [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/) * Hello. * could you help me please. I changed my site from subdomain to domain. Site works perfect but I can not see the plugins in wp-admin any more. I see that they are all in plugin section but I can not for example update them. Please see the image attached: [https://postimg.cc/image/lbk5nk529/](https://postimg.cc/image/lbk5nk529/) * thank you very much best regards ilona * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-in-plugins%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10517362) * Hi, sorry to hear you’re having problems! * Can you please email us on [support@webfactoryltd.com](https://wordpress.org/support/topic/fatal-error-in-plugins/support@webfactoryltd.com?output_format=md) so that our devs can help you out. * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10517379) * Let’s try to fix this here 🙂 * Go to active plugins tab. Deactivate & delete WP Reset. The error will be gone. If needed re-download an activate WP Reset. * The version with the bug you have was only briefly available for download. Sorry about that 🙁 * Please let us know if you were able to resolve the issue. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10517969) * I am sorry. I do not see it. Please see the file attached: [https://postimg.cc/image/dbtc2mfvl/](https://postimg.cc/image/dbtc2mfvl/) - This reply was modified 7 years, 10 months ago by [ilona250385](https://wordpress.org/support/users/ilona250385/). * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10518145) * Morning, * You’re right 🙁 Do you have FTP access to your site? If you do go to `/wp-content/ plugins/` and delete the `wp-reset` folder, or replace `/wp-content/plugins/wp- reset/wp-reset.php` file with this one [https://plugins.trac.wordpress.org/export/1913310/wp-reset/trunk/wp-reset.php](https://plugins.trac.wordpress.org/export/1913310/wp-reset/trunk/wp-reset.php) * If you don’t have FPT access send us an email, and we’ll sort things out. * Let me know how things go. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10518777) * hallo one more time:-) * I do not have access. which email should I send you. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10518781) * do you mean FTP access through FileZilla for example? * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10518817) * Yes, that FTP access. Email is written in the post above. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10518869) * can I send you all FTP date per Email. Can you do it for me. I think I am doing something wrong. - This reply was modified 7 years, 10 months ago by [ilona250385](https://wordpress.org/support/users/ilona250385/). * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10519347) * Email us everything. We’ll fix it. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10519459) * I sent everything. Please let me know if you received the email. * thanks * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10519566) * Nope 🙁 Nothing came through. Did you send it on [support@webfactoryltd.com](https://wordpress.org/support/topic/fatal-error-in-plugins/support@webfactoryltd.com?output_format=md)? * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10519858) * You can also use the contact form on [https://wpreset.com/](https://wpreset.com/)– lower right corner. * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10519900) * Fixed 🙂 Check your email, please. * Thread Starter [ilona250385](https://wordpress.org/support/users/ilona250385/) * (@ilona250385) * [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10520371) * thank you very much.:-) it works now! was the problem this plugin? why could not I find it in FTP? * best regards Ilona Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Fatal Error In Plugins’ is closed to new replies. * ![](https://ps.w.org/wp-reset/assets/icon-256x256.png?rev=1906468) * [WP Reset](https://wordpress.org/plugins/wp-reset/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reset/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-reset/) * [Active Topics](https://wordpress.org/support/plugin/wp-reset/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reset/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-reset/reviews/) ## Tags * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * 14 replies * 2 participants * Last reply from: [ilona250385](https://wordpress.org/support/users/ilona250385/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-plugins/#post-10520371) * Status: resolved