Title: Fatal Error Installing JetPack
Last modified: August 19, 2016

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# Fatal Error Installing JetPack

 *  [Saraho](https://wordpress.org/support/users/saraho/)
 * (@saraho)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-installing-jetpack/)
 * I have a brand new multi-site configuration on swanpondpress.com. (SPP) SPP is
   the only site with any content yet. I decided to add Jetpack to SPP because I
   liked those features on wordpress.com. Installation seemed fine. Asked me to 
   deactivate Maintenance Mode; I did. Then I gave permission to connect to my wordpress.
   com account.
 * Got this error message:
 * **Fatal error: Call to a member function add_cap() on a non-object in /homepages/
   26/d88898176/htdocs/wp-content/plugins/jetpack/modules/stats.php on line 48
 * **Now I cannot do anything.** I cannot log in. I cannot even view swanpondpress.
   com — it gives the error message. I am brand new to the self-hosting side, and
   have a blog designer who can hopefully do whatever is necessary to restore my
   site. So … what would that be?
 * Thanks in advance,
 * Sarah Olson

Viewing 1 replies (of 1 total)

 *  Thread Starter [Saraho](https://wordpress.org/support/users/saraho/)
 * (@saraho)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-installing-jetpack/#post-1972864)
 * FYI, my blog designer was able to FTP into the site and deactivate JetPack. He
   also said he was unable to re-activate it after that.
 * Sarah Olson

Viewing 1 replies (of 1 total)

The topic ‘Fatal Error Installing JetPack’ is closed to new replies.

## Tags

 * [Jetpack fatal error](https://wordpress.org/support/topic-tag/jetpack-fatal-error/)

 * 1 reply
 * 1 participant
 * Last reply from: [Saraho](https://wordpress.org/support/users/saraho/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-installing-jetpack/#post-1972864)
 * Status: not resolved

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