Title: Fatal Error Message
Last modified: August 22, 2016

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# Fatal Error Message

 *  Resolved [careinfoclub](https://wordpress.org/support/users/careinfoclub/)
 * (@careinfoclub)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-110/)
 * I just uploaded a new theme to my site, and now I am unable to view the webpage,
   and I cannot log in to the WordPress Dashboard in order to undo the changes. 
   I am just receiving the following message:
 * Fatal error: require_once(): Failed opening required ‘/home/abigael/public_html/
   wp-content/themes/geode/inc/_shortcodes.inc’ (include_path=’.:/usr/lib/php:/usr/
   local/lib/php’) in /home/abigael/public_html/wp-content/plugins/zilla-shortcodes/
   zilla-shortcodes.php on line 15
 * Is there some way that I can access the dashboard or just reset the site to where
   it was before the new theme? I am not very tech-savvy, so please break things
   down for me!
 * My webpage is careinfoclub.com

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-110/#post-5285086)
 * Your particular issue (looking at your error codes) is that the plugin “Zilla
   Shortcodes” is trying to access a file which does not exist.
 * You will need to use either an FTP program; or your hosts cPanel; to gain access
   to the file directories where you installed WordPress.
 * Once there, navigate to the “wp-content/plugins/” directory. Look for a folder
   named “zilla-shortcodes”. You’ll want to rename; or delete this folder.
 * Doing so should allow you access back into your website.
 *  Thread Starter [careinfoclub](https://wordpress.org/support/users/careinfoclub/)
 * (@careinfoclub)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-110/#post-5285098)
 * This worked! Thank you so much!
 *  [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-110/#post-5285107)
 * 🙂 My pleasure.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal Error Message’ is closed to new replies.

## Tags

 * [failed opening](https://wordpress.org/support/topic-tag/failed-opening/)
 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [new theme](https://wordpress.org/support/topic-tag/new-theme/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Josh](https://wordpress.org/support/users/josh401/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-110/#post-5285107)
 * Status: resolved

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