Title: Fatal Error Message
Last modified: August 18, 2022

---

# Fatal Error Message

 *  [bridgwater](https://wordpress.org/support/users/bridgwater/)
 * (@bridgwater)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-198/)
 * I was updating our plugins on our website and i then recevied the following message
   and cannot now log back in.
 *     ```
       Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:45 Stack trace: #0 /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(45): ReflectionClass->getMethod('get_site_editor...') #1 /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(126): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc() #2 /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() #3 /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor/core/common/modules/fin in /home/customer/www/brightestmove.co.uk/public_html/bridgwater/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 45
       There has been a critical error on this website. Please check your site admin email inbox for instructions.
   
       Learn more about troubleshooting WordPress.
       ```
   
    -  This topic was modified 3 years, 9 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-message-198%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-198/#post-15928465)
 * This is an Elementor Pro error. You’re using a commercial/premium plugin, so 
   please use their official support channel. We feel they are best equipped to 
   support their products.
 * [https://elementor.com/support/](https://elementor.com/support/)
 * **Commercial products are [not supported in these forums](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported).**

Viewing 1 replies (of 1 total)

The topic ‘Fatal Error Message’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-message-198/#post-15928465)
 * Status: not resolved

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