Title: Fatal Error Message
Last modified: August 20, 2016

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# Fatal Error Message

 *  [johnwesgreen1](https://wordpress.org/support/users/johnwesgreen1/)
 * (@johnwesgreen1)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-message-50/)
 * I need your help.
 * I upgraded to 3.3.1 from 2.9 and i got the following error message:
 * Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud()
   in /home/content/73/6219673/html/wp-content/themes/arras-theme/library/widgets.
   php on line 328.
 * I rolled back and the system automatically deactivated and removed the faulty
   plug in.
 * I started to update and when I upgraded from 3.1.4 to 3.2 it I received the same
   error message. I rolled back to 3.1.4 just to get my site back up.
 * I am really confused because this was removed from the system or so it seems.
   I went into my GoDaddy FTP file manager and it does not appears in WP Content/
   Plug ins.
 * Any ideas? Thanks,
 * John

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [netcs.vg](https://wordpress.org/support/users/netcsvg/)
 * (@netcsvg)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-message-50/#post-2614853)
 * this is not a plugin error is the theme itself that has a faulty widget, so it
   sounds you need to change the theme…
 *  Thread Starter [johnwesgreen1](https://wordpress.org/support/users/johnwesgreen1/)
 * (@johnwesgreen1)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-message-50/#post-2614948)
 * Thank you for the quick response. Yup had to change out my theme. Loaded new 
   theme and was finally able to upgrade to 3.3.1.
 * Thank you again for answering my post. Truly appreciated.
 * John

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error Message’ is closed to new replies.

## Tags

 * [fatal error message](https://wordpress.org/support/topic-tag/fatal-error-message/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [johnwesgreen1](https://wordpress.org/support/users/johnwesgreen1/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-message-50/#post-2614948)
 * Status: not resolved

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