Title: Fatal Error – missing init.php after theme update Last modified: August 22, 2016 --- # Fatal Error – missing init.php after theme update * Resolved [TimberMark](https://wordpress.org/support/users/timbermark/) * (@timbermark) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/) * Hi there, * I just completed an update and receive the following error when trying to log into my site [http://www.valstra.com](http://www.valstra.com) : * Fatal error: require_once(): Failed opening required ‘/home/valstrac/public_html/ wp-content/themes/customizr/inc/init.php’ (include_path=’.:/usr/lib/php:/usr/ local/lib/php’) in /home/valstrac/public_html/wp-content/themes/customizr/functions. php on line 46 * Using File Manager I can verify there is no file named init.php under the above referenced directory. Help… * Thanks, * Paul Viewing 15 replies - 16 through 30 (of 33 total) [←](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/?output_format=md) [1](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/?output_format=md) 2 [3](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/3/?output_format=md) [→](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/3/?output_format=md) * [Justin Tadlock](https://wordpress.org/support/users/greenshady/) * (@greenshady) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484172) * This happens once in a blue moon with the WordPress.org system. It’s not a theme issue. No need to worry, everyone. You can download a new copy directly from here and FTP upload it to your site if something goes wrong. * [@nikeo](https://wordpress.org/support/users/nikeo/) Make sure to ping Otto. He might have to reset something. * [gfinchitown](https://wordpress.org/support/users/gfinchitown/) * (@gfinchitown) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484175) * I downloaded the new theme folder, unzipped it and ftp’d it into my themes folder on my server and deleted the old folder for customize. When I go to my site it’s completely blank. * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484182) * [@greenshady](https://wordpress.org/support/users/greenshady/) : done. Thanks for jumping in 🙂 * [gfinchitown](https://wordpress.org/support/users/gfinchitown/) * (@gfinchitown) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484183) * Finally, somehow I got it to work. * Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/) * (@otto42) * WordPress.org Admin * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484184) * Sorry about that. One of our servers had a bad copy of the theme. I corrected that ZIP file, you should not get the bad one anymore. * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484187) * Cool, thanks for your quick help [@otto42](https://wordpress.org/support/users/otto42/)! Is there something I could do or check on my side to prevent this to occur on the next update ? * Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/) * (@otto42) * WordPress.org Admin * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484188) * No, it’s a very rare error on the servers. The next version of the directory shouldn’t have the same problem. * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484190) * Ok fine thanks. Enjoy your week end. * [B](https://wordpress.org/support/users/logicintl/) * (@logicintl) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484192) * Hi All, * Yes, I too got caught by the snafu … am in process of manually uploading files via FTP. * B * [B](https://wordpress.org/support/users/logicintl/) * (@logicintl) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484199) * [@nextbigthingradio](https://wordpress.org/support/users/nextbigthingradio/) * 1.) I know it’s a new shaky thing for you to undertake … 2.) You have to get familiar with FTP – File Transfer Protocol … better known as a program called FileZilla for most of us. 3.) You log into the back end of your domain hosted files at such a remote site/server such as Host Gator or Blue Host or GoDaddy etcetera, where ever it is, that you have your Hosting Account. 4.) I completely cleared out, deleted, the faulty file which was this particular version of the Customizr Theme … then disconnected and reconnected my FileZilla connection several times. (I have found this helps, and it might be just that time has elapsed for a refreshed file report condition to present; whatever; it makes me feel certain beyond the shadow of a doubt that the old files are swept out.) 5.) I went to the WordPress Customizr Theme Repository and manually downloaded onto my local computer/laptop, a clean version of the Customizr Theme Files and I extracted same in file folder all by itself. 6.) With this new, clean file ready for transfer into FileZilla and on up into serverland, at/in/via, your Hosting Account with for instance, Host Gator, you are now ready to do the transfer of your clean, clear version of the Customizr Theme Files. 7.) This is a left to right, drag& drop file transfer. On your left, in the FileZilla Panel is/are your local computer files. On the right is/are your remote computer files, the files that are resident in/at/on your Host Gator Hosting Account Server/Computer. (We all are essentially renting space in a big, huge, server computer, like a Host Gator, etc.) 8.) So, you drag the new clean, extracted/unzipped file of Customizr and kerplunk it on over to this spot in/on/at the remote server … /public_html/wp-content/themes… this is where you drag/drop the fresh Customizr Theme File. 9.) I hope this ultra- elongated explanation helps you get where you need to go; this is how I always needed/wanted it all spelled out for me, because at one time I didn’t have a clue how to do this stuff either. 10.) Chin up, you can do this, it’s very methodical and step by step, go slow, take a deep breath and plunge right in! 🙂 * [B](https://wordpress.org/support/users/logicintl/) * (@logicintl) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484203) * UPDATE: * I am happy to report that Customizr Version 3.2.5 is back up and running. * I LOVE CUSTOMIZR. I cannot wait to contribute Nikeo. Thank you so much for this theme, and for sharing it with the world & me. 🙂 * B * [cande1](https://wordpress.org/support/users/cande1/) * (@cande1) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484216) * I installed the new update I have the same problem. Summary of the post not see and the content of the pages is not visible too. this is my web la_candela.org * [jhbmedia](https://wordpress.org/support/users/jhbmedia/) * (@jhbmedia) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484242) * Works for me uploading the theme from here [https://wordpress.org/themes/download/customizr.3.2.5.zip](https://wordpress.org/themes/download/customizr.3.2.5.zip) via FTP as described by nikeo and B. * Thanks! * [cande1](https://wordpress.org/support/users/cande1/) * (@cande1) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484247) * I don´t know how, but it has been solved, thanks * [nextbigthingradio](https://wordpress.org/support/users/nextbigthingradio/) * (@nextbigthingradio) * [11 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/2/#post-5484280) * @B- Thank you! I’m still learning how to do everything as this is the first website I’ve ever built that wasn’t on freewebs(tells you how long ago THAT was. lol) Viewing 15 replies - 16 through 30 (of 33 total) [←](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/?output_format=md) [1](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/?output_format=md) 2 [3](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/3/?output_format=md) [→](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/3/?output_format=md) The topic ‘Fatal Error – missing init.php after theme update’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/customizr/4.4.24/screenshot.png) * Customizr * [Support Threads](https://wordpress.org/support/theme/customizr/) * [Active Topics](https://wordpress.org/support/theme/customizr/active/) * [Unresolved Topics](https://wordpress.org/support/theme/customizr/unresolved/) * [Reviews](https://wordpress.org/support/theme/customizr/reviews/) * 33 replies * 15 participants * Last reply from: [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-missing-initphp-after-theme-update/page/3/#post-5484478) * Status: resolved