Title: Fatal Error open_basedir restricton
Last modified: October 13, 2023

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# Fatal Error open_basedir restricton

 *  Resolved [marc2307](https://wordpress.org/support/users/marc2307/)
 * (@marc2307)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-open_basedir-restricton/)
 * Hello, the following fatal error in the newest plugin version (3.5.) causes our
   site to crash (Front- and Backend):
 *     ```wp-block-code
       PHP Fatal error: Uncaught RuntimeException: SplFileInfo::isDir(): open_basedir restriction in effect. File(/MY_WEBSPACE/wp-content/mu-plugins/cl-smart-advice.php) is not within the allowed path(s): (/var/www/vhosts/intelligentis.capital/:/tmp/) in /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php:607
       Stack trace: 0 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php(607): SplFileInfo->isDir() 1 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php(160): PLL_WPML_Config->get_mu_plugin_files() 2 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php(78): PLL_WPML_Config->get_files() 3 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php(51): PLL_WPML_Config->init() 4 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php(64): PLL_WPML_Config->__construct() 5 /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/load.php(15): PLL_WPML_Config::instance() 6 /MY_WEBSPACE/wp-content/plugins/polylang/include/class-polylang.php(259): require_once('…') 7 /MY_WEBSPACE/wp-includes/class-wp-hook.php(310): Polylang->init() 8 /MY_WEBSPACE/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() 9 /MY_WEBSPACE/wp-includes/plugin.php(517): WP_Hook->do_action() 10 /MY_WEBSPACE/wp-settings.php(495): do_action() 11 /MY_WEBSPACE/wp-config.php(111): require_once('…') 12 /MY_WEBSPACE/wp-load.php(50): require_once('…') 13 /MY_WEBSPACE/wp-blog-header.php(13): require_once('…') 14 /MY_WEBSPACE/index.php(17): require('…') 15 {main}
   
       thrown in /MY_WEBSPACE/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 607
       ```
   
 * Our PHP version is 8.2.X. I’ve tried the plugin version 3.3 with the same result.
   A rollback to plugin version 3.2. fixed the issue. Could you please check this?
   I’m happy to assist if you have further questions.
 * Thank you and kind regards,
   Marc
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-open_basedir-restricton%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Grégory Viguier](https://wordpress.org/support/users/greglone/)
 * (@greglone)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-open_basedir-restricton/#post-17127074)
 * Hello,
 * Thank you for reporting this issue. We’re working on this issue and have found
   a solution.
 * I believe you are using symlinked MU plugins that are not in `open_basedir`, 
   am I correct?
 * Thanks.
   Greg
    -  This reply was modified 2 years, 7 months ago by [Grégory Viguier](https://wordpress.org/support/users/greglone/).
    -  This reply was modified 2 years, 7 months ago by [Grégory Viguier](https://wordpress.org/support/users/greglone/).
 *  Thread Starter [marc2307](https://wordpress.org/support/users/marc2307/)
 * (@marc2307)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-open_basedir-restricton/#post-17138337)
 * Thank you, issue is solved with the current update.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error open_basedir restricton’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [marc2307](https://wordpress.org/support/users/marc2307/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-open_basedir-restricton/#post-17138337)
 * Status: resolved