Title: Fatal Error ! Plugin doesn’t work…
Last modified: August 26, 2021

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# Fatal Error ! Plugin doesn’t work…

 *  [agenz](https://wordpress.org/support/users/agenz/)
 * (@agenz)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-plugin-doesnt-work/)
 * Hello,
 * I have a big problem with your BPost plugin.
 * After installing it (without any problem), I started to configure it. Then after
   saving some parameters the plugin generates a fatal error. And the worst is that
   it is totally blocked. So now, even if I uninstall the plugin and install it 
   again, the fatal error occurs. I am completely blocked…
 * Can you help me ?
 * I guess some saved data (settings) are stored in the database and uninstalling
   and then reinstalling the plugin doesn’t change anything.
 * Thank you!

Viewing 1 replies (of 1 total)

 *  Thread Starter [agenz](https://wordpress.org/support/users/agenz/)
 * (@agenz)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-plugin-doesnt-work/#post-14805768)
 * Here is the error message :
 * `Une erreur de type E_ERROR a été causée dans la ligne 39 du fichier /home/vdcp5122/
   public_html/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/
   src/Bpost/ProductConfiguration.php. Message d’erreur : Uncaught TypeError: Argument
   1 passed to Bpost\BpostApiClient\Bpost\ProductConfiguration::createFromXML() 
   must be an instance of SimpleXMLElement, bool given, called in /home/vdcp5122/
   public_html/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/
   src/Bpost.php on line 460 and defined in /home/vdcp5122/public_html/wp-content/
   plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost/ProductConfiguration.
   php:39 Stack trace: #0 /home/vdcp5122/public_html/wp-content/plugins/bpost-shipping/
   vendor/antidot-be/bpost-api-library/src/Bpost.php(460): Bpost\BpostApiClient\
   Bpost\ProductConfiguration::createFromXML(false) #1 /home/vdcp5122/public_html/
   wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-connector.
   php(40): Bpost\BpostApiClient\Bpost->fetchProductConfig() #2 /home/vdcp5122/public_html/
   wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-product-
   configuration.php(123): WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Connector-
   >fetchProductConf`

Viewing 1 replies (of 1 total)

The topic ‘Fatal Error ! Plugin doesn’t work…’ is closed to new replies.

 * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936)
 * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/)
 * [Support Threads](https://wordpress.org/support/plugin/bpost-shipping/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/bpost-shipping/unresolved/)
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## Tags

 * [Bpost](https://wordpress.org/support/topic-tag/bpost/)
 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 1 reply
 * 1 participant
 * Last reply from: [agenz](https://wordpress.org/support/users/agenz/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-plugin-doesnt-work/#post-14805768)
 * Status: not resolved