Title: Fatal Error reported from WordPress reCaptcha
Last modified: July 11, 2025

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# Fatal Error reported from WordPress reCaptcha

 *  Resolved [terry777](https://wordpress.org/support/users/terry777/)
 * (@terry777)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/)
 * Similar to post “PHP Fatal error after v1.82 update”, I received emails from 
   both Sucuri security and wordpress that an error has occurred. The site is down,
   I cannot login to disable your plugin.
 * This is the free version.
 * What do I do now? Thanks in advance.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [terry777](https://wordpress.org/support/users/terry777/)
 * (@terry777)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551825)
 * The message from WordPress said: When seeking help with this issue, you may be
   asked for some of the following information: WordPress version 6.8.1 Active theme:
   Ultra Premium (version 2.6.6) Current plugin: reCaptcha by BestWebSoft (version
   1.82) PHP version 8.1.32
 *  [arga7](https://wordpress.org/support/users/arga7/)
 * (@arga7)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551845)
 * after update new version
   same from me, fatal errortemporary disableneed fix please
 *  [kiwihawk](https://wordpress.org/support/users/kiwihawk/)
 * (@kiwihawk)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551874)
 * Same here. Fatal error which took my site down. Had to go into the plugin directory
   and change the name so I could reload the site without this plugin.
   I have now
   rolled back to v1.80 which is working ok.
 *  [MCD Diseño Web](https://wordpress.org/support/users/tmacarreras/)
 * (@tmacarreras)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551877)
 * Acabo de actualizar a la última versión 1.8.2 del plugin y mi sitio quedó bloqueado.
   El error indica que falta el archivo `forminator.php`, como se muestra en el 
   registro del servidor:
 * [11-Jul-2025 23:40:44 UTC] PHP Fatal error: Uncaught Error: Failed opening required‘/
   wp-content/plugins/google-captcha/includes/forminator.php’
 * **Solución temporal mientras los desarrolladores corrigen el problema:**
    1. Accede a tu servidor vía FTP/cPanel.
    2. Navega a: `wp-content/plugins/google-captcha/includes/`
    3. Haz una copia del archivo `forms.php`
    4. Renombra la copia como `forminator.php`
    5. Sube este nuevo archivo a la misma carpeta.
 * Esto permitirá iniciar sesión normalmente hasta que se publique una actualización
   corregida.
 * *************************************************************************
 * After updating to the latest version 1.8.2 of the plugin, my site became inaccessible.
   The error indicates that the `forminator.php` file is missing, as shown in the
   server log:
 * [11-Jul-2025 23:40:44 UTC] PHP Fatal error: Uncaught Error: Failed opening required‘/
   wp-content/plugins/google-captcha/includes/forminator.php’
 * **Temporary workaround while developers fix the issue:**
    1. Access your server via FTP/cPanel.
    2. Navigate to: `wp-content/plugins/google-captcha/includes/`
    3. Make a copy of `forms.php`
    4. Rename the copy to `forminator.php`
    5. Upload this new file to the same directory.
 * This will restore login functionality until a patched update is released.
    -  This reply was modified 11 months ago by [MCD Diseño Web](https://wordpress.org/support/users/tmacarreras/).
    -  This reply was modified 11 months ago by [MCD Diseño Web](https://wordpress.org/support/users/tmacarreras/).
 *  Thread Starter [terry777](https://wordpress.org/support/users/terry777/)
 * (@terry777)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551878)
 * Thanks for that. I had forgotten that option to rename the plugin file. I’ve 
   never done a rollback. Is it straightforward?
 *  Thread Starter [terry777](https://wordpress.org/support/users/terry777/)
 * (@terry777)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551880)
 * Great, I renamed the plugin’s folder, and the site is working. Thanks. Was able
   to login and the plugin gives me the option to rollback, but I guess because 
   I renamed the folder, I get an error message. Do I have to rename the folder 
   back to the original? Will it crash the site and log me out again? Ugh.
    -  This reply was modified 11 months ago by [terry777](https://wordpress.org/support/users/terry777/).
 *  [kiwihawk](https://wordpress.org/support/users/kiwihawk/)
 * (@kiwihawk)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551882)
 * I use a plugin called **WP Rollback** which makes it super easy to install a 
   previous version.
 * [WP Rollback – Rollback any plugin or theme like a boss](https://wprollback.com/)
 *  Thread Starter [terry777](https://wordpress.org/support/users/terry777/)
 * (@terry777)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551886)
 * So the plugin shows as inactive, and I have the option to rollback. No rollback
   plugin. Is there a rollback built into wordpress now? Does it have to be active
   to be rolled back?
 * Update: It looks like I have another plugin installed which is being used anyway.**
   ReCaptcha v2 for Contact Form 7**. Not sure why I had two. I’ll leave it as is
   for now, as the site and the contact form is working.
    -  This reply was modified 11 months ago by [terry777](https://wordpress.org/support/users/terry777/).
 *  [GenealogyCoach](https://wordpress.org/support/users/samatva/)
 * (@samatva)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18551896)
 * Same here, had to disable plug-in (rename directory) to log in.
 * error log:
 * [12-Jul-2025 00:53:29 UTC] PHP Warning: require_once(/home/myfolder/public_html/
   df/wp-content/plugins/google-captcha/includes/forminator.php): failed to open
   stream: No such file or directory in /home/myfolder/public_html/df/wp-content/
   plugins/google-captcha/google-captcha.php on line 34 [12-Jul-2025 00:53:29 UTC]
   PHP Fatal error: require_once(): Failed opening required ‘/home/myfolder/public_html/
   df/wp-content/plugins/google-captcha/includes/forminator.php’ (include_path=’.:/
   opt/alt/php74/usr/share/pear’) in /home/myfolder/public_html/df/wp-content/plugins/
   google-captcha/google-captcha.php on line 34
 *  [glodenox](https://wordpress.org/support/users/glodenox/)
 * (@glodenox)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18552089)
 * I’ve gone for the easier approach of just adding a new dummy “forminator.php”
   file with no content in the includes directory instead of copying forms.php. 
   That file gets included just before the forminator.php file anyway, so just having
   _something_ present there is enough for the plugin to work again.
 *  [Tushar Sharma](https://wordpress.org/support/users/richeal/)
 * (@richeal)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18552135)
 * Remove or Comment this line. Because v1.82 does not have this file in “includes”
   folder which support forminator forms. This will sort out issue.
   `//require_once
   dirname( __FILE__ ) . '/includes/forminator.php';`
    - This is crashing website login form which use recaptcha.
 *  [j0nny5](https://wordpress.org/support/users/j0nny5/)
 * (@j0nny5)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18552151)
 * some of us have docker environments, that makes modifying multiple spaces an 
   extra difficulty, when will the update reflect functional use?
 *  Plugin Support [andrewsupport](https://wordpress.org/support/users/andrewsupport/)
 * (@andrewsupport)
 * [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18554813)
 * Hi,
 * Thank you to everyone who helped and responded to questions on our behalf while
   we were working on fixing the vulnerability.
   We truly appreciate your support
   and would like to sincerely apologize once again for any inconvenience caused.
 * If you are still experiencing any issues with your site or our plugin after the
   latest update, please don’t hesitate to contact our support team — our specialists
   will be happy to assist you: [https://support.bestwebsoft.com/hc/en-us/requests/new](https://support.bestwebsoft.com/hc/en-us/requests/new)
 * Thank you — you are the best!

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Fatal Error reported from WordPress reCaptcha’ is closed to new replies.

 * ![](https://ps.w.org/google-captcha/assets/icon-256x256.gif?rev=2565249)
 * [reCaptcha by BestWebSoft](https://wordpress.org/plugins/google-captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/google-captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-captcha/reviews/)

 * 15 replies
 * 9 participants
 * Last reply from: [andrewsupport](https://wordpress.org/support/users/andrewsupport/)
 * Last activity: [11 months ago](https://wordpress.org/support/topic/fatal-error-reported-from-wordpress-recaptcha/#post-18554813)
 * Status: resolved