Title: Fatal Error Support
Last modified: August 20, 2016

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# Fatal Error Support

 *  Resolved [Creative Media](https://wordpress.org/support/users/creative-media-1/)
 * (@creative-media-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-support/)
 * Good morning. I am having a “fatal error” and I need help with figuring out how
   to troubleshoot it.
 * I have the following error wiping out certain pages on a client’s site:
 * Fatal error: Out of memory (allocated 29622272) (tried to allocate 311296 bytes)
   in /homepages/38/d217173925/htdocs/empress-sports.com/wp-includes/class-simplepie.
   php on line 9949
 * Any suggestions on a solution? Much thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Creative Media](https://wordpress.org/support/users/creative-media-1/)
 * (@creative-media-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860582)
 * Fatal error # 2:
 * Fatal error: Out of memory (allocated 29622272) (tried to allocate 311296 bytes)
   in /homepages/38/d217173925/htdocs/empress-*****.com/wp-includes/class-simplepie.
   php on line 4193
 *  [Drew Jaynes](https://wordpress.org/support/users/drewapicture/)
 * (@drewapicture)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860583)
 * Hi CreativeMedia,
 * This error is related to how much memory PHP has available to it. The Fatal error
   is being generated because your client’s server memory has been exhausted, which
   in most cases just means you need to raise the limit. There are [multitudes](http://wordpress.org/tags/memory)
   of threads on the forums about this issue and how to fix it but I’ll give you
   the top suggested fixes:
    1. Try adding this to wp-config.php:
    2.     ```
           define('WP_MEMORY_LIMIT', '64M');
           ```
       
    3. If you have access to the php.ini file, try searching for `memory_limit` and
       raising the value from 32M to 64M or even higher if necessary.
    4. If none of those solve the problem, contact the Web host, they should be able
       to see what’s going on
 * Hope that helps.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [13 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860585)
 * > Fatal error: Out of memory (allocated 29622272) (tried to allocate 311296 bytes)
 * I’m going to go out on a limb and guess that your PHP interpreter _may_ be running
   out of memory…
 * [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP)
 * That’s a lot of memory you’ve allocated in the `php.ini` file so something is
   not playing nicely on your client’s system.
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the Twenty Eleven theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * If the memory issue goes away after you’ve deactivated everything (it will) then
   reactivate the plugins one at a time until you run out of memory again. That 
   may help you find the problem software.
 *  Thread Starter [Creative Media](https://wordpress.org/support/users/creative-media-1/)
 * (@creative-media-1)
 * [13 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860588)
 * Thank you so much guys! You da best!
 *  [streetvibration](https://wordpress.org/support/users/streetvibration/)
 * (@streetvibration)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860760)
 * Hello everybody,
    i have the same problem listed on top while NextgenGallery 
   try to create the thumbnails.
 * Fatal error: Out of memory (allocated 29884416) (tried to allocate 2000 bytes)
   in
    /xxx/wp-content/plugins/nextgen-gallery/lib/gd.thumbnail.inc.php on line 
   179
 * But my memory is not exceeded:
    **PHP Version : 5.2.17 / 32Bit OS Memory limit:
   128 MByte Memory usage : 27.75 MByte
 * I am getting desperate trying to solve this issue.
 * Many thanks in advance for any help,
    Joe

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal Error Support’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [php-error](https://wordpress.org/support/topic-tag/php-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 4 participants
 * Last reply from: [streetvibration](https://wordpress.org/support/users/streetvibration/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-support/#post-2860760)
 * Status: resolved

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