Title: Fatal error: Uncaught Error Last modified: November 9, 2021 --- # Fatal error: Uncaught Error * Resolved [clarisseb](https://wordpress.org/support/users/clarisseb/) * (@clarisseb) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/) * Hi, For several days, the downloads that we had set up on our site no longer work. When you receive the email ans you click on the link, here is the message that appears : * Fatal error: Uncaught Error: Call to undefined function wp_redirect() in /customers/ d/a/e/blog-in-lyon.fr/httpd.www/wp-content/plugins/email-before-download/public/ class-email-before-download-public.php:181 Stack trace: #0 /customers/d/a/e/blog- in-lyon.fr/httpd.www/wp-includes/class-wp-hook.php(305): Email_Before_Download_Public- >ebd_the_download(‘WP Media folder’, Array) #1 /customers/d/a/e/blog-in-lyon. fr/httpd.www/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘WP Media folder’, Array) #2 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-includes/kses.php(941): apply_filters(‘pre_kses’, ‘WP Media folder’, Array, Array) #3 /customers/d/a/ e/blog-in-lyon.fr/httpd.www/wp-includes/kses.php(759): wp_kses_hook(‘WP Media folder’, Array, Array) #4 /customers/d/a/e/blog-in-lyon.fr/httpd.www/wp-admin/ includes/plugin.php(190): wp_kses(‘WP Media folder’, Array) #5 /customers/d/a/ e/blog-in-lyon.fr/httpd.www/wp-admin/includes/plugin.php(109): _get_plugin_data_markup_translate(‘ wp-media-folder…’, Array, true, true) #6 /customers/d/ in /customers/d/a/e/blog- in-lyon.fr/httpd.www/wp-content/plugins/email-before-download/public/class-email- before-download-public.php on line 181` * This is how it is integrated into the page * ```
Complétez le formulaire pour télécharger votre fond d'écran
Un email contenant le lien de votre téléchargement vous sera envoyé

[email-download download_id="8236" contact_form_id="8239"]
``` * Can you help me ? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-uncaught-error-65%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15050974) * Hi [@clarisseb](https://wordpress.org/support/users/clarisseb/), Thank you for bringing this issue to our attention. Please ensure you are using the latest version of EBD. Could you please provide some additional feedback that will help us investigate it further? 1. Default Delivery Format Setting choice 2. Shortcode and a URL showing the WordPress Download Monitor working successfully 3. Shortcode and a URL showing the Contact Form 7 working successfully * Thread Starter [clarisseb](https://wordpress.org/support/users/clarisseb/) * (@clarisseb) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15051223) * Hi [@mandsconsulting](https://wordpress.org/support/users/mandsconsulting/), * I am using the version 6.9 of EBD. * 1. Default Delivery Format : Send Email * How can I show you the last two questions ? * Thread Starter [clarisseb](https://wordpress.org/support/users/clarisseb/) * (@clarisseb) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15051873) * [@mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * You can consult this URL : [https://www.blog-in-lyon.fr/fond-ecran-lyon-octobre-2021/](https://www.blog-in-lyon.fr/fond-ecran-lyon-octobre-2021/) * download_id=”8236″ contact_form_id=”8239″ - This reply was modified 4 years, 7 months ago by [clarisseb](https://wordpress.org/support/users/clarisseb/). - This reply was modified 4 years, 7 months ago by [clarisseb](https://wordpress.org/support/users/clarisseb/). * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15056546) * Hi [@clarisseb](https://wordpress.org/support/users/clarisseb/), * Thank you for the provided information. An update and fix should be available tomorrow. I will reply back once the new version is active. * Thread Starter [clarisseb](https://wordpress.org/support/users/clarisseb/) * (@clarisseb) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15057776) * Hi * Ok thank you [@mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)! * I tried all the procedures, I tested all my links, I checked all my shortcodes! Only you can help me 🙂 * i keep my fingers crossed ! * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15058959) * Hi [@clarisseb](https://wordpress.org/support/users/clarisseb/), * The update has been pushed. Please let us know if this fixed the issue! * Thread Starter [clarisseb](https://wordpress.org/support/users/clarisseb/) * (@clarisseb) * [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15059139) * Hi [@mandsconsulting](https://wordpress.org/support/users/mandsconsulting/), * Thank you very much to you and your teams! The update fixed the issue! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Fatal error: Uncaught Error’ is closed to new replies. * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522) * [Email Before Download](https://wordpress.org/plugins/email-before-download/) * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq) * [Support Threads](https://wordpress.org/support/plugin/email-before-download/) * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/) * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/) * 7 replies * 2 participants * Last reply from: [clarisseb](https://wordpress.org/support/users/clarisseb/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-uncaught-error-65/#post-15059139) * Status: resolved