Fatal error: Undefined constant “B2S_PLUGIN_USER_VERSION”

  • Resolved sanhosey

    (@sanhosey)


    1 year, 1 month ago

    Hello, I have a problem with your plugin in version 8.3.4 I get the following error at the subpage ‘Help and Support’: Fatal error: Uncaught Error: Undefined constant ‘B2S_PLUGIN_USER_VERSION’ in xxx/wp-content/plugins/blog2social/views/b2s/html/sidebar.php:49

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Blog2Social-Support

    (@blog2socialsupport)

    1 year, 1 month ago

    Hello,

    Thank you for reaching out.

    It seems there are issues with your website connecting to our server. Have you ensured that outgoing connections from your website are allowed?
    Are you also receiving an error message when accessing the Blog2Social dashboard?

    If you’re receiving the error “The connection to the server failed” or “Connection is broken”, please send us the information you’re receiving when clicking the “Debug Connection” button HERE.

    Looking forward to your reply.

    Thread Starter sanhosey

    (@sanhosey)

    1 year, 1 month ago

    Hello,

    thanks for the quick response! We do not receive any information here only the following:

    hidden

    Best regards

    • This reply was modified 1 year, 1 month ago by sanhosey.
    Blog2Social-Support

    (@blog2socialsupport)

    1 year, 1 month ago

    Thanks for your reply.

    We kindly ask that you contact us HERE with this information and remove it from your latest response to protect your privacy.

    Thread Starter sanhosey

    (@sanhosey)

    1 year, 1 month ago

    Hello, I have removed the information from my previous reply and sent it via the link you provided.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

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