Title: FATAL ERROR UPDATE for plugin
Last modified: June 11, 2019

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# FATAL ERROR UPDATE for plugin

 *  [dustyhope](https://wordpress.org/support/users/dustyhope/)
 * (@dustyhope)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/)
 * Hi I tried to update the plugin with todays update and it crashed my site. I 
   have since turned off via cpanel. Then, I deleted and redownloaded the plugin
   and it failed again – saying fatal error. Just an FYI!!!!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [mboldt](https://wordpress.org/support/users/mboldt/)
 * (@mboldt)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624390)
 * Same thing here:
 * > Fatal error: require_once(): Failed opening required ‘/…/wp-content/plugins/
   > backupwordpress/whitelist-html/whitelist-html.php’ (include_path=’.:/usr/local/
   > share/pear71′) in /…/wp-content/plugins/backupwordpress/classes/class-plugin.
   > php on line 133
    -  This reply was modified 6 years, 11 months ago by [mboldt](https://wordpress.org/support/users/mboldt/).
 *  [amcgall](https://wordpress.org/support/users/amcgall/)
 * (@amcgall)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624404)
 * I had same problem. After updating the plugin I got the white screen of death
   which displayed a message stating “The site is experiencing technical difficulties.”.
 * I removed the backupwordpress plugin folder and my site came back up.
 *  [amcgall](https://wordpress.org/support/users/amcgall/)
 * (@amcgall)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624429)
 * More bad news about plugin backupwordpress. On my other site it deleted ALL the
   files including my back up files. Thankfully I do have a backup for the database
   which is stored off site.
 * THIS PLUGIN IS BAD! I suspect it was corrupted by a hacker who hacked into the
   wordpress.org/plugins site.
 *  [Guido](https://wordpress.org/support/users/guido07111975/)
 * (@guido07111975)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624440)
 * Please take a look at the other threads regarding this plugin update.. such as
   [this](https://wordpress.org/support/topic/how-i-fixed-3-9-crash/) one.
 * Guido
 *  [Grimnir9](https://wordpress.org/support/users/grimnir9/)
 * (@grimnir9)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624577)
 * I also had the message stating “The site is experiencing technical difficulties.”.
   
   I deleted the entire /wp-content/plugins/backupwordpress directory and reinstalled
   version 3.8 and all is ok now. I will wait from a fix on this problem.
 *  Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * (@jcastaneda)
 * THEME COFFEE MONKEY
 * [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624795)
 * Hi all!
 * I’m going to close this as it was also reported here: [https://wordpress.org/support/topic/update-broke-my-wp/](https://wordpress.org/support/topic/update-broke-my-wp/)
 * The plugin author has also been made aware here: [https://github.com/xibodevelopment/backupwordpress/issues/1206](https://github.com/xibodevelopment/backupwordpress/issues/1206)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘FATAL ERROR UPDATE for plugin’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 6 replies
 * 6 participants
 * Last reply from: [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-update-for-plugin/#post-11624795)
 * Status: not resolved