Title: fatal error website down
Last modified: December 11, 2024

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# fatal error website down

 *  Resolved [splitghupte](https://wordpress.org/support/users/splitghupte/)
 * (@splitghupte)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/)
 * Good day.
   I used your wocommerce catalog plugin. After today’s update there is
   a fatal error.I use the BRIDGE theme.Can you please tell me how I can fix this,
   because the customer website is no longer accessible. Thank you very much for
   your help.Kind regards,Toni.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-website-down-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [lucabelfiore](https://wordpress.org/support/users/lucabelfiore/)
 * (@lucabelfiore)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191452)
 * Hi,
   Thank you for bringing this to our attention and for your patience while 
   we worked on this. We have identified the issue and will release a new version
   within today. Once it’s available, you’ll only need to update your system/plugin.
 * Please let us know if you encounter any further issues—we’re here to help!
 * Best regards,
   Luca, YITH Support Team
 *  Plugin Support [Giuseppe Madaudo](https://wordpress.org/support/users/askmagic/)
 * (@askmagic)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191458)
 * Hi there,
 * we are working on this. We already found the issue and **will** release a new
   version today. You need only to update when the new version will be online
 *  [sebacat](https://wordpress.org/support/users/sebacat/)
 * (@sebacat)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191464)
 * [@splitghupte](https://wordpress.org/support/users/splitghupte/) : access to 
   your website files from ftp. Search for **wp-content/plugins/yith-woocommerce-
   catalog-mode** and renameit/delete it. Obviously, you will loose all features
   the plugin bring to your website but at least it will be accessible. while waiting
   for the update.
 * Thanks support team. 😉
    -  This reply was modified 1 year, 6 months ago by [sebacat](https://wordpress.org/support/users/sebacat/).
 *  Plugin Support [Giuseppe Madaudo](https://wordpress.org/support/users/askmagic/)
 * (@askmagic)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191471)
 * Hi [@sebacat](https://wordpress.org/support/users/sebacat/),
 * we are working on this. We already found the issue and **will** release a new
   version today. You need only to update when the new version will be online
 *  Plugin Support [Vanesa](https://wordpress.org/support/users/vanesarodriguez/)
 * (@vanesarodriguez)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191664)
 * Hello there!
   We already fixed the issue. Please, update the plugin with the latest
   version just released.
 *  [sebacat](https://wordpress.org/support/users/sebacat/)
 * (@sebacat)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191888)
 * Hi [@vanesarodriguez](https://wordpress.org/support/users/vanesarodriguez/) ,
 * Update works fine. 🙂
 * Have a nice day.
 *  Thread Starter [splitghupte](https://wordpress.org/support/users/splitghupte/)
 * (@splitghupte)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18191901)
 * update works fine. thanks for the quick work and have a good time.
 *  Plugin Support [Giuseppe Madaudo](https://wordpress.org/support/users/askmagic/)
 * (@askmagic)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18192198)
 * Hi there,
 * thank you for confirming it!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘fatal error website down’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-catalog-mode/assets/icon.svg?rev=3307023)
 * [YITH WooCommerce Catalog Mode](https://wordpress.org/plugins/yith-woocommerce-catalog-mode/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-catalog-mode/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-catalog-mode/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-catalog-mode/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-catalog-mode/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-catalog-mode/reviews/)

 * 8 replies
 * 5 participants
 * Last reply from: [Giuseppe Madaudo](https://wordpress.org/support/users/askmagic/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-website-down-5/#post-18192198)
 * Status: resolved