fatal error when activate woocommerce plugin

  • benbon

    (@bonbonbillo)


    8 years, 11 months ago

    when I try to activate woocommerce plugin, shows fatal error. And my wordpress will be “Service Unavailable”.

    • This topic was modified 8 years, 11 months ago by benbon.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Peter Lawrenson

    (@lorro)

    8 years, 11 months ago

    Using ftp or your host’s file manager software, find and rename the directory at:
    wp-content/plugins/woocommerce
    This should take it out-of-use and you will be able to access WordPress again.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    8 years, 11 months ago

    I would also add to what lorro said above in that what you describe sounds like a conflict of some kind with a plugin or theme which you already have activated on your site.

    To test if this is the case deactivate all of your plugins and switch to a theme like Storefront temporarily.

    After doing this then try installing WooCommerce to see if this behaviour persists.

    Thread Starter benbon

    (@bonbonbillo)

    8 years, 11 months ago

    Thank you Stuart Duff, I just do like you said.Deactivate all plugins and switch to a theme like storefront, but the same error, I found this error text:Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 7693497 bytes) in /home/u857521891/public_html/wp-includes/wp-db.php on line 2698

    • This reply was modified 8 years, 11 months ago by benbon.
Viewing 3 replies - 1 through 3 (of 3 total)

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