Title: fatal error when activate woocommerce plugin
Last modified: June 26, 2017

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# fatal error when activate woocommerce plugin

 *  [benbon](https://wordpress.org/support/users/bonbonbillo/)
 * (@bonbonbillo)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-when-activate-woocommerce-plugin/)
 * when I try to activate woocommerce plugin, shows fatal error. And my wordpress
   will be “Service Unavailable”.
    -  This topic was modified 8 years, 11 months ago by [benbon](https://wordpress.org/support/users/bonbonbillo/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Peter Lawrenson](https://wordpress.org/support/users/lorro/)
 * (@lorro)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-when-activate-woocommerce-plugin/#post-9263299)
 * Using ftp or your host’s file manager software, find and rename the directory
   at:
    wp-content/plugins/woocommerce This should take it out-of-use and you will
   be able to access WordPress again.
 *  Plugin Support [Stuart Duff – a11n](https://wordpress.org/support/users/stuartduff/)
 * (@stuartduff)
 * Automattic Happiness Engineer
 * [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-when-activate-woocommerce-plugin/#post-9263394)
 * I would also add to what lorro said above in that what you describe sounds like
   a conflict of some kind with a plugin or theme which you already have activated
   on your site.
 * To test if this is the case deactivate all of your plugins and switch to a theme
   like [Storefront](https://wordpress.org/themes/storefront/) temporarily.
 * After doing this then try installing WooCommerce to see if this behaviour persists.
 *  Thread Starter [benbon](https://wordpress.org/support/users/bonbonbillo/)
 * (@bonbonbillo)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-when-activate-woocommerce-plugin/#post-9264689)
 * Thank you Stuart Duff, I just do like you said.Deactivate all plugins and switch
   to a theme like storefront, but the same error, I found this error text:Fatal
   error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 7693497
   bytes) in /home/u857521891/public_html/wp-includes/wp-db.php on line 2698
    -  This reply was modified 8 years, 11 months ago by [benbon](https://wordpress.org/support/users/bonbonbillo/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘fatal error when activate woocommerce plugin’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [benbon](https://wordpress.org/support/users/bonbonbillo/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-when-activate-woocommerce-plugin/#post-9264689)
 * Status: not resolved