Title: Fatal Error when activating
Last modified: February 18, 2021

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# Fatal Error when activating

 *  Resolved [apounds825](https://wordpress.org/support/users/apounds825/)
 * (@apounds825)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/)
 * Plugin has been deleted and latest installed. WordPress version is latest and
   so is PHP. All the other plugins were disabled to see if there was a conflict,
   still an error.
 * Here is the fatal error message:
 * Fatal error: Uncaught Error: Call to undefined function GeminiLabs\SiteReviews\
   Helpers\ctype_lower() in /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/
   guardian44storage/wp-content/plugins/site-reviews/plugin/Helpers/Str.php:249 
   Stack trace: #0 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/
   wp-content/plugins/site-reviews/plugin/Helpers/Str.php(110): GeminiLabs\SiteReviews\
   Helpers\Str::snakeCase(‘createAssignedP…’) #1 /hermes/bosnacweb02/bosnacweb02bz/
   b231/ipg.tmdlabscom/guardian44storage/wp-content/plugins/site-reviews/plugin/
   Database/Sql.php(355): GeminiLabs\SiteReviews\Helpers\Str::dashCase(‘createAssignedP…’)#
   2 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/wp-
   content/plugins/site-reviews/plugin/Database/Sql.php(60): GeminiLabs\SiteReviews\
   Database\Query->sqlHandle() #3 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/
   guardian44storage/wp-content/plugins/site-reviews/plugin/Database/SqlSchema.php(
   180): GeminiLabs\SiteReviews\Database\Query->sql(‘\n in /hermes/bosnacweb02/bosnacweb02bz/
   b231/ipg.tmdlabscom/guardian44storage/wp-content/plugins/site-reviews/plugin/
   Helpers/Str.php on line 249

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/#post-14071183)
 * Thanks for reporting this. It looks like the PHP on your server was compiled 
   with the `--disable-ctype` flag which removes support for the ctype functions.
 * Please install Site Reviews v5.7.1 which should fix this problem.
 *  Thread Starter [apounds825](https://wordpress.org/support/users/apounds825/)
 * (@apounds825)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/#post-14071243)
 * Updated to 5.7.1 and this is a new fatal error I’m getting.
 * Fatal error: Uncaught Error: Class ‘GeminiLabs\Symfony\Polyfill\Ctype\Ctype’ 
   not found in /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/
   wp-content/plugins/site-reviews/vendors/symfony/polyfill-ctype/bootstrap.php:
   20 Stack trace: #0 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/
   wp-content/plugins/site-reviews/plugin/Helpers/Str.php(249): ctype_lower(‘createAssignedP…’)#
   1 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/wp-
   content/plugins/site-reviews/plugin/Helpers/Str.php(110): GeminiLabs\SiteReviews\
   Helpers\Str::snakeCase(‘createAssignedP…’) #2 /hermes/bosnacweb02/bosnacweb02bz/
   b231/ipg.tmdlabscom/guardian44storage/wp-content/plugins/site-reviews/plugin/
   Database/Sql.php(355): GeminiLabs\SiteReviews\Helpers\Str::dashCase(‘createAssignedP…’)#
   3 /hermes/bosnacweb02/bosnacweb02bz/b231/ipg.tmdlabscom/guardian44storage/wp-
   content/plugins/site-reviews/plugin/Database/Sql.php(60): GeminiLabs\SiteReviews\
   Database\Query->sqlHandle() #4 /hermes/bosnac in /hermes/bosnacweb02/bosnacweb02bz/
   b231/ipg.tmdlabscom/guardian44storage/wp-content/plugins/site-reviews/vendors/
   symfony/polyfill-ctype/bootstrap.php on line 20
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/#post-14071263)
 * Sorry, I pushed the release too quickly 😣.
 * Try v5.7.2
 *  Thread Starter [apounds825](https://wordpress.org/support/users/apounds825/)
 * (@apounds825)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/#post-14071389)
 * That fixed it… Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Fatal Error when activating’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [apounds825](https://wordpress.org/support/users/apounds825/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-67/#post-14071389)
 * Status: resolved