Title: Fatal Error when activating
Last modified: March 14, 2023

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# Fatal Error when activating

 *  Resolved [tzackbraun](https://wordpress.org/support/users/tzackbraun/)
 * (@tzackbraun)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-79/)
 * Unfortunately I couldn’t submit a support ticket via your website support forum
   as wordfence kept blocking me.
 * When trying to activate, we receive the following error. Any idea how to get 
   around this?
 * **Warning**: require_once(/bitnami/wordpress/wp-content/plugins/sign-up-sheets/
   controller/../../../../wp-load.php): Failed to open stream: No such file or directory
   in **/bitnami/wordpress/wp-content/plugins/sign-up-sheets/controller/migrate.
   php** on line **18**
 * **Fatal error**: Uncaught Error: Failed opening required ‘/bitnami/wordpress/
   wp-content/plugins/sign-up-sheets/controller/../../../../wp-load.php’ (include_path
   =’.:/opt/bitnami/php/lib/php’) in /bitnami/wordpress/wp-content/plugins/sign-
   up-sheets/controller/migrate.php:18 Stack trace: #0 /bitnami/wordpress/wp-content/
   plugins/sign-up-sheets/main.php(28): require_once() #1 /bitnami/wordpress/wp-
   content/plugins/sign-up-sheets/model/db-update.php(117): FDSUS\fdsusAutoloader()#
   2 /bitnami/wordpress/wp-content/plugins/sign-up-sheets/model/db-update.php(42):
   FDSUS\Model\DbUpdate->updateDb() #3 /bitnami/wordpress/wp-content/plugins/sign-
   up-sheets/main.php(281): FDSUS\Model\DbUpdate->check() #4 /opt/bitnami/wordpress/
   wp-includes/class-wp-hook.php(308): FDSUS\Main->activate() #5 /opt/bitnami/wordpress/
   wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #6 /opt/bitnami/
   wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /opt/bitnami/wordpress/
   wp-admin/plugins.php(194): do_action() #8 {main} thrown in **/bitnami/wordpress/
   wp-content/plugins/sign-up-sheets/controller/migrate.php** on line **18**

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * (@fetchdesigns)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-when-activating-79/#post-16560436)
 * Sorry to hear you ran into trouble with the main support forum. I will look into
   trying to improve that so you aren’t accidentally blocked like that. Regarding
   the issue you reported, are you able to send your system information so I can
   try and debug further? You can find it in your admin under **Tools > Site Health
   > Info (tab)** and then click the button that says “Copy site info to clipboard”.
   I would suggest sending this via email through our [contact form](https://www.fetchdesigns.com/contact/)
   and just reference this support post.
 * First, if you haven’t already you may also want to try deleting the plugin and
   try reinstalling it to see if that helps for any reason.
 *  Plugin Author [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * (@fetchdesigns)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-79/#post-16663477)
 * Per my earlier direct email message I sent a beta version for your testing with
   a possible fix although I wasn’t able to reproduce this exact issue. I have also
   since released this with the latest version of the plugin which was just published,
   version 2.2.7.
 * A feature has been added which allows bypassing the older “migration” logic which
   is only valid if you have just upgraded from an old version of the plugin prior
   to 2.1. You can add the following to your wp-config.php file to bypass this…
 *     ```wp-block-code
       define('FDSUS_DISABLE_MIGRATE_2_0_to_2_1', true);
       ```
   
 * If you have any other trouble after upgrading to 2.2.7 and adding the line above,
   please let me know. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error when activating’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-79/#post-16663477)
 * Status: resolved