Fatal error when registering

  • Resolved columbus12

    (@columbus12)


    3 years, 1 month ago

    When a user registers with Google they get this message :Fatal error: Uncaught Error: Class ‘Buddy_Builder\Template\Module’ not found in /homepages

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  • Plugin Support Laszlo

    (@laszloszalvak)

    3 years, 1 month ago

    Hi @columbus12

    Your error points to a class coming from a third party plugin called something like “Buddy_Builder” probably this one:

    Do you use this plugin? If you do, you should disable it in your plugins list and check if that fixes the problem.

    If it does, that confirms the problem is caused by them. I find it possible that they interfere with the page that we use to to handle the registration flow. If this is the case, then what you could try is the following:

    • create a completely new and empty page that you won’t use for anything else ( make sure you don’t use BuddyBuilder to edit this page )
    • add this shortcode to the page: [nextend_social_login_register_flow]
    • save the page
    • then select this page for our “Page for register flow” setting on our General tab: https://nextendweb.com/nextend-social-login-docs/global-settings/
    • then check the registration with social login if that makes any difference

    Whether this fixed the problem or not, you should still get in touch with the developers of the plugin that causes the problem, as they need to fix this error in their code.

    Best regards,
    Laszlo.

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