Title: Fatal error while intalling
Last modified: August 22, 2016

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# Fatal error while intalling

 *  Resolved [joseamirandavelez](https://wordpress.org/support/users/joseamirandavelez/)
 * (@joseamirandavelez)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-intalling/)
 * Im getting a fatal error while installing:
 * Error while activating the plugin: please contact support (error: connect() timed
   out!)
 * [https://wordpress.org/plugins/heatmap-for-wp/](https://wordpress.org/plugins/heatmap-for-wp/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [heatmap](https://wordpress.org/support/users/heatmap/)
 * (@heatmap)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-intalling/#post-5632417)
 * Hi — sorry for the trouble!
 * This error would happen if your server cannot contact ours within 10 seconds…
   which is a very long time.
 * We just contacted you by email as it will be faster to understand what’s happening,
   as these forums don’t make it easy (no file upload, etc)
 * Thanks for reporting the issue!

Viewing 1 replies (of 1 total)

The topic ‘Fatal error while intalling’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [heatmap](https://wordpress.org/support/users/heatmap/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-intalling/#post-5632417)
 * Status: resolved