Title: Fatal error while logging to admin Last modified: December 29, 2022 --- # Fatal error while logging to admin * Resolved [satish9807](https://wordpress.org/support/users/satish9807/) * (@satish9807) * [3 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/) * **Fatal error**: Uncaught Error: Call to undefined function wp_generate_password() in /var/www/html/westernshamrock/wp-admin/includes/file.php:678 Stack trace: # 0 /var/www/html/westernshamrock/wp-admin/includes/class-wp-filesystem-ftpext. php(138): wp_tempnam(‘/var/www/html/w…’) #1 /var/www/html/westernshamrock/wp- content/plugins/responsive-menu/v4.0.0/inc/classes/class-theme-manager.php(436): WP_Filesystem_FTPext->get_contents(‘/var/www/html/w…’) #2 /var/www/html/westernshamrock/ wp-content/plugins/responsive-menu/v4.0.0/inc/classes/class-theme-manager.php( 850): RMP\Features\Inc\Theme_Manager->get_themes_from_uploads() #3 /var/www/html/ westernshamrock/wp-content/plugins/responsive-menu/responsive-menu.php(170): RMP\Features\Inc\Theme_Manager->get_menu_active_themes() #4 /var/www/html/westernshamrock/ wp-content/plugins/responsive-menu/responsive-menu.php(185): rm_includes_menu_theme_template()# 5 /var/www/html/westernshamrock/wp-settings.php(447): include_once(‘/var/www/ html/w…’) #6 /var/www/html/westernshamrock/wp-config in **/var/www/html/westernshamrock/ wp-admin/includes/file.php** on line **678** Viewing 10 replies - 1 through 10 (of 10 total) * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16329746) * Hi [@satish9807](https://wordpress.org/support/users/satish9807/) Can you please provide the below-given information that will help us to identify the issue?1. RM version you are using right now.2. WordPress version you are using right now. 3. PHP version4. Database Version5. Error log from the server.Regards,Sumit * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16334297) * Hi [@satish9807](https://wordpress.org/support/users/satish9807/) We haven’t heard from you since the last reply. Has your issue been fixed yet? * Regards, Sumit * [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16406941) * Hi [@sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) and [@satish9807](https://wordpress.org/support/users/satish9807/), * This problem affected me and many others as well. So far there has been no solution from the plugin developer. * I could solve it by bypassing a function in the responsive-menu/v4.0.0/inc/classes/ class-theme-manager.php (around Line 435): old: * ```wp-block-code if ( file_exists( $config_file ) ) { ``` * new: * ```wp-block-code if ( file_exists( $config_file ) && 1==2) { ``` * But that’s just a quick and dirty hack. We need a proper solution from [@sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/). * I’m using plugin version 4.1.10. * Best regards, Daniel * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16407570) * Hi Daniel, I need to discuss this with my development team. Hopefully, I will get back to you with the solution. * Regards, Sumit * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16424382) * Hi @100plugins Can you please provide the below-given information that will help us to identify the issue? * 1. WordPress version you are using right now.2. PHP version3. Database Version4. Error/debug log from the server.5. Website link * Regards, Sumit * [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16424951) * Sure. 1. WordPress 6.1.1 2. PHP 7.4 3. MySQL 5.7 4. I can’t publish this (client website) 5. same as 4. * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16428355) * Hi [@100plugins](https://wordpress.org/support/users/100plugins/) * As we check on our staging website. We never face such issue. In order to troubleshoot the issue we need error log and website link.Please share it so we can look for this issue.Regards,Sumit * [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16428828) * Hi [@sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/), * I can’t share the URL here because it is a production site of my client. Also I fixed the issue there as I wrote before. * The error log showed the error that [@satish9807](https://wordpress.org/support/users/satish9807/)( see [other threads](https://wordpress.org/support/topic/fatal-error-after-updating-to-version-4-2-0/) as well, where several people reported this issue) noticed. * Best regards, Daniel - This reply was modified 3 years, 4 months ago by [100plugins](https://wordpress.org/support/users/100plugins/). Reason: added link to other thread * [sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/) * (@sumitsanadhya) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16430050) * Hi [@100plugins](https://wordpress.org/support/users/100plugins/) , I request you to please check below-given documentation link and follow it.[https://responsive.menu/knowledgebase/rm-fatal-error-fs-method-of-ftpext/](https://responsive.menu/knowledgebase/rm-fatal-error-fs-method-of-ftpext/) Hope your issue will get resolved.Regards,Sumit * [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16444257) * HI [@sumitsanadhya](https://wordpress.org/support/users/sumitsanadhya/), * Yes, this actually works for me. (fyi [@satish9807](https://wordpress.org/support/users/satish9807/)) * Thank you! Daniel Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Fatal error while logging to admin’ is closed to new replies. * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326) * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/) * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq) * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/) * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/) * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/) ## Tags * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * 10 replies * 3 participants * Last reply from: [100plugins](https://wordpress.org/support/users/100plugins/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-while-logging-to-admin/#post-16444257) * Status: resolved