Title: Fatal Error while Plugin is activated
Last modified: May 8, 2025

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# Fatal Error while Plugin is activated

 *  Resolved [jjcs](https://wordpress.org/support/users/jjcs/)
 * (@jjcs)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/)
 * Getting a Fatal Error when trying to login to my site while the WooCommerce PayPal
   plugin is active. Here is the message:
 *     ```wp-block-code
       GrouppluginsSourcewoocommerce-paypal-paymentsSeverityFatal errorFile/srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paypal-subscriptions/src/PayPalSubscriptionsModule.phpLine443MessagePHP Fatal error: Uncaught Error: Call to undefined function WooCommerce\PayPalCommerce\PayPalSubscriptions\wcs_is_manual_renewal_enabled() in /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paypal-subscriptions/src/PayPalSubscriptionsModule.php:443 Stack trace: #0 /wordpress/core/6.8.1/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\PayPalSubscriptions\PayPalSubscriptionsModule->WooCommerce\PayPalCommerce\PayPalSubscriptions\{closure}('plugins.php') #1 /wordpress/core/6.8.1/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/core/6.8.1/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /wordpress/core/6.8.1/wp-admin/admin-header.php(123): do_action('admin_enqueue_s...', 'plugins.php') #4 /wordpress/core/6.8.1/wp-admin/plugins.php(637): require_once('/wordpress/core...') #5 {main} thrown in /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paypal-subscriptions/src/PayPalSubscriptionsModule.php on line 443
       ```
   
 * Deleting the plugin and reinstalling it does not seem to fix this, and the site
   is hosted by WordPress so I cannot access the wp-content file to make sure all
   of the plugin files are deleted.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-while-plugin-is-activated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/)
 * (@inpsydekrystian)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/#post-18457628)
 * Hello [@jjcs](https://wordpress.org/support/users/jjcs/) 
   Thanks for reaching
   out to us, we’re here to help.
 * First, please check the admin email account linked to your site, including the
   spam folder. WordPress should have automatically sent an email that allows you
   to temporarily disable the plugin that is causing the fatal error, so you can
   regain access to your admin dashboard in “recovery mode.”
 * Once you have access:
    1. To help us investigate further, please share your system status report:
    2.  - Navigate to `WooCommerce / Status` in your site’s admin panel.
        - Click `Get system report` and then `Copy for support`.
        - Paste the report into our [PrivateBin](http://privatebin.syde.com/) and share
          the link here.
    3. Additionally, please perform a conflict test:
    4.  - Deactivate all plugins except **WooCommerce** and **PayPal Payments**.
        - Check if the error still occurs.
        - If the error stops, reactivate the other plugins one by one and monitor when
          the error reappears. This will help identify any conflicting plugin.
 * We are waiting for your system report to proceed with the analysis.
 * Kind Regards,
   Krystian
 *  Thread Starter [jjcs](https://wordpress.org/support/users/jjcs/)
 * (@jjcs)
 * [1 year ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/#post-18464402)
 * Here is the link to the status report: [https://privatebin.syde.com/?538226fa1de1396e#GcdEAjBzhsViqzGDFYde3LRnDKVnWokSjXnXUpNHi9cu](https://privatebin.syde.com/?538226fa1de1396e#GcdEAjBzhsViqzGDFYde3LRnDKVnWokSjXnXUpNHi9cu)
 *  Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/)
 * (@inpsydekrystian)
 * [1 year ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/#post-18464762)
 * Hello [@jjcs](https://wordpress.org/support/users/jjcs/)
 * At the moment, the report doesn’t give us much to go on, especially because the
   PayPal Payments plugin isn’t installed. Please try the following:
    1. Temporarily disable all other plugins except WooCommerce and PayPal Payments.
    2. Reinstall and activate the latest version of PayPal Payments.
    3. Once that’s done, re-enable your plugins one by one.
 * Let us know which plugin triggers the fatal error once it’s reactivated. This
   will help us reproduce and address the issue more effectively.
 * Kind Regards,
   Krystian
 *  Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/)
 * (@inpsydekrystian)
 * [1 year ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/#post-18490296)
 * Hello [@jjcs](https://wordpress.org/support/users/jjcs/)
 * Since we have not received any further communication from you, we are assuming
   that your issue has been resolved. Therefore, we mark this thread as resolved.
 * If you have any further questions or encounter a new issue, feel free to open
   a new thread or submit a ticket through [our service desk](https://paypal.inpsyde.com/docs/request-support/).
   Please include the URL of this thread in your ticket for reference.
 * Kind regards,
   Krystian

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Fatal Error while Plugin is activated’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 4 replies
 * 2 participants
 * Last reply from: [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/fatal-error-while-plugin-is-activated/#post-18490296)
 * Status: resolved