Fatal Error White Screen help

  • Resolved lohsu2020

    (@lohsu2020)


    6 years ago

    Have this fatal error after upgrading WP and then upgrading php… (newbie mistake, working on old page with php5…) The page managed to get past login-in but afterwards, it shows up a box with this error about revslider.. it isn not used in the site but is present and breaking.. how do i remove it so i can get the website to work again?
    thank you,

    Fatal error: Uncaught Error: [] operator not supported for strings in /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:73 Stack trace: #0 /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/revslider_admin.php(237): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/revslider.php(147): RevSliderAdmin->__construct(‘/homepages/35/d…’) #4 /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-settings.php(371): include_once(‘/homepages/35/d…’) #5 /homepages/35/d584537625/htdocs/clickandbu in /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 73

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Ian Sackofwits

    (@plantprogrammer)

    6 years ago

    Hi @lohsu2020 , is the current issue that you’re facing the inability to access your website from the wp-login.php page?

    Do you have FTP access so you can fix this?

    If you can at least log in, I would say find a file manager plugin, like https://ww.wp.xz.cn/plugins/wp-file-manager/, within WordPress so that you can manually delete the plugin folder, if you don’t need revslider anymore.

    Thread Starter lohsu2020

    (@lohsu2020)

    6 years ago

    Hi Ian,

    So i was able to login now i can’t anymore and it looks like it is the Avada plugin giving me errors…

    Fatal error: Cannot use “self” when no class scope is active in /homepages/35/d584537625/htdocs/clickandbuilds/Wordpress/wp-content/themes/Avada/framework/plugins/importer/importer.php on line 878

    Is there another way to trigger an email link to resend a link to recovery code again? i accidentally exited recovery code…

    Also, I wasn’t able to change the theme without the site coming up with a lot of errors due to existing customized code within the theme i believe… It is Avada theme. However, when I went to wordpress I couldn’t find an update to the theme, and didn’t mention any bugs when I did a scan with phpCompatility. do you by any chance know how to update an avada child theme?

    Ian Sackofwits

    (@plantprogrammer)

    6 years ago

    Hi @lohsu2020 , here’s some instructions about recovery mode for WordPress:

    https://www.goidp.com/accessing-wordpress-recovery-mode-without-the-email-link/

    Anyways, maybe this will help you after you access WordPress again:
    https://stackoverflow.com/questions/36563851/what-is-solution-to-fatal-error-cannot-use-self-when-no-class-scope-is-active

    I would suggest adding a plugin like https://ww.wp.xz.cn/plugins/aceide/ to make some coding changes within WordPress to fix the PHP code issue.

    Thread Starter lohsu2020

    (@lohsu2020)

    6 years ago

    Hi Ian,

    i don’t know if i can do ftp to mysite. don’t know if i have it installed?

    Ian Sackofwits

    (@plantprogrammer)

    6 years ago

    Hi @lohsu2020 , FTP is something that your web hosting should provide within the admin.

    For example, my web hosting company is Hostinger, so I had to learn where I could access the FTP settings through this:

    https://www.hostinger.com/tutorials/ftp/filezilla-ftp-configuration

    Your web hosting company should provide similar instructions.

    Thread Starter lohsu2020

    (@lohsu2020)

    6 years ago

    Hi Ian,

    I was able to get to my hosting service and figure out the ftp. And after that I was able to do the fixes necessary to bring the site up again. Thank you,
    Lori

    Ian Sackofwits

    (@plantprogrammer)

    6 years ago

    Hi, @lohsu2020 , no problem, glad to help!

    If everything is all set, then could you please set the status of this post to “Resolved”?

    If you need additional help with WordPress, you can always come back to the forums and request extra help!

    Thread Starter lohsu2020

    (@lohsu2020)

    6 years ago

    resolved. thank you ian.

Viewing 8 replies - 1 through 8 (of 8 total)

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